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What is HoduPBX?

HoduPBX stands out as an exceptional choice for enhancing business communication. Its distinctive user interface, combined with an optimal user experience, ensures that businesses can interact efficiently with their clients and stakeholders. This software excels in providing seamless connectivity, whether in a traditional office setting or remote locations, thereby facilitating smooth communication. Additionally, HoduPBX enhances agents' productivity through its multitasking features and streamlined operations. As a robust IP PBX solution, it can handle over 1000 concurrent calls and accommodates up to 10,000 extensions, making it an ideal option for diverse business needs. The HoduPBX IP PBX Software is equipped with a range of advanced functionalities, including Add-on Modules, a Reseller Module, SIP Trunking, Queue Pro, Voice Transcription, and Webphone capabilities. Moreover, it supports white label options across various platforms such as iOS, Android, Chrome Extension, Windows, Mac, Linux, and the ZohoPhonebridge Plugin, ensuring versatility and adaptability for all types of users. This comprehensive feature set positions HoduPBX as a leading solution in the realm of business communication technologies.

What is HoduCC?

HoduCC stands out as a comprehensive contact center solution, making it the ideal choice for various call center types. As a prominent player in the Voice over Internet Protocol (VoIP) market globally, HoduSoft delivers this software with a focus on intelligence, security, and advanced features, earning high praise from its users. Designed to foster customer loyalty and exceed expectations, HoduCC empowers customer service teams to deliver tailored and efficient phone support within an omnichannel framework. This versatile software not only aids in resolving customer issues swiftly but also enhances call center operations and overall service quality. Both corporate clients and individual users can benefit from HoduCC, which boasts an intuitive interface that easily adapts to the evolving demands of support and sales teams, ensuring a seamless user experience. Ultimately, HoduCC represents a strategic investment for any organization aiming to elevate its customer service capabilities.

Media

Media

Integrations Supported

Telnyx
Twilio
Zoho CRM
Facebook
Instagram
LoyaltyXpert
Salesforce
Speechmatics
WhatsApp
X (Twitter)
Zendesk

Integrations Supported

Telnyx
Twilio
Zoho CRM
Facebook
Instagram
LoyaltyXpert
Salesforce
Speechmatics
WhatsApp
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

One time purchase. Contact us.
Free Version
Free Trial Offered?

Pricing Information

As per Seat
As per Contact Center Seat Pricing may change accordingly
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hodusoft

Date Founded

2015

Company Location

India

Company Website

hodusoft.com/ip-pbx-software/

Company Facts

Organization Name

Hodusoft

Date Founded

2015

Company Location

India

Company Website

hodusoft.com/contact-center-software/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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