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What is Horizon Hosted Phone System?

The Horizon phone system is an all-encompassing communication solution that provides an extensive range of both landline and mobile telephony capabilities via an intuitive web interface. As the foremost cloud telephony choice available in the market, Horizon features a robust set of tools tailored to meet the requirements of businesses, regardless of their size or structure. Cavendish has established itself as a leader in delivering the Horizon system, gaining deep knowledge in its setup, installation, training, and support for diverse phone system configurations that today’s enterprises need. With the ability to implement auto attendant functionalities, organizations can enhance call routing efficiency by offering callers various menu options to choose from. Moreover, users enjoy the convenience of accessing their phone numbers and adjusting settings from any authorized device within the company, which significantly boosts communication flexibility and operational efficiency. This level of adaptability positions Horizon as an essential resource for contemporary businesses striving to refine their telephony strategies while also promoting seamless connectivity across teams and clients. Ultimately, the combination of advanced features and user-centric design ensures that businesses can remain competitive in an increasingly digital landscape.

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Media

Media

Integrations Supported

Microsoft 365
3CX
Cisco Secure Cloud Analytics
Cloud9
Gamma
InVentry
MiCloud Connect
Microsoft Outlook
Microsoft Teams
Obihai
Skype

Integrations Supported

Microsoft 365
CallFinder
Salesforce
Theta Lake
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25.40 per month

Supported Platforms

SaaS
Windows
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Cavendish

Company Location

United Kingdom

Company Website

www.cavcoms.com/horizon/

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

Audio Conferencing

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

Online Fax

Not specified

Remote Work

Not specified

Team Communication

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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