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What is Hospitality Suite CRM?

Our services leverage the capabilities of Microsoft Dynamics 365 Power Platform to deliver a wide range of effective customer relationship management solutions specifically designed for the hospitality industry. Facilities such as resorts, hotels, restaurants, golf courses, spas, and hospitality management companies of all sizes can benefit from our cutting-edge offerings. By integrating guest interactions into a unified platform, you can develop a thorough 360° perspective on your customers. We offer two primary products: HotelCRM 365 and Hospitality Suite CRM. At its foundation, Microsoft Dynamics 365 Customer Engagement acts as a flexible software development platform. The Dynamics 365 framework is highly adaptable, built with customization as a top priority. A key element of this offering is what Microsoft calls the xRM Platform, addressing any relationship management requirements. While the product contains powerful general CRM capabilities, they are not specifically tailored to the hospitality sector, which is where Hospitality Suite CRM becomes essential. This focused strategy guarantees that the distinctive needs of hospitality professionals are effectively addressed, allowing them to enhance guest experiences and streamline operations further. Ultimately, our solutions empower businesses to thrive in a competitive market by fostering lasting relationships with their clientele.

What is 360HMS?

360HMS is an all-encompassing management tool tailored for hotels, streamlining both hospitality services and customer relationship management. This platform is particularly effective for managing room assignments and improving guest engagement across a variety of venues such as restaurants, hostels, lodges, suites, and resorts. Being entirely web-based, it guarantees users can access it from any location, providing flexibility and convenience. Its intuitive interface makes it easy for staff to use without requiring extensive training, enabling smooth navigation. Furthermore, the online booking system is designed to be user-friendly, making it attractive and simple for guests to utilize. Hotel staff can manage their internal operations effectively without facing unnecessary complications, while the cloud-based structure empowers employees to carry out their tasks more efficiently, alleviating stress and enhancing overall productivity. By optimizing operational workflows, 360HMS not only boosts staff performance but also significantly improves guest satisfaction, creating a win-win situation for both parties involved. Overall, this platform positions itself as an essential asset for modern hospitality management.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$375.00/one-time
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Company Facts

Organization Name

360 Mango Solutions

Date Founded

2016

Company Location

India

Company Website

www.360mango.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property

Hotel Management

Not specified

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