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What is Hospitality Suite CRM?

Our services leverage the capabilities of Microsoft Dynamics 365 Power Platform to deliver a wide range of effective customer relationship management solutions specifically designed for the hospitality industry. Facilities such as resorts, hotels, restaurants, golf courses, spas, and hospitality management companies of all sizes can benefit from our cutting-edge offerings. By integrating guest interactions into a unified platform, you can develop a thorough 360° perspective on your customers. We offer two primary products: HotelCRM 365 and Hospitality Suite CRM. At its foundation, Microsoft Dynamics 365 Customer Engagement acts as a flexible software development platform. The Dynamics 365 framework is highly adaptable, built with customization as a top priority. A key element of this offering is what Microsoft calls the xRM Platform, addressing any relationship management requirements. While the product contains powerful general CRM capabilities, they are not specifically tailored to the hospitality sector, which is where Hospitality Suite CRM becomes essential. This focused strategy guarantees that the distinctive needs of hospitality professionals are effectively addressed, allowing them to enhance guest experiences and streamline operations further. Ultimately, our solutions empower businesses to thrive in a competitive market by fostering lasting relationships with their clientele.

What is GuestCentrix?

With more than three decades of expertise, CMS Hospitality's GuestCentrix delivers specialized software solutions for the hospitality sector. This adaptable platform can be customized to meet your specific requirements, and it comes with a knowledgeable support and installation team that possesses an exceptional grasp of the industry's nuances. Their commitment to customer satisfaction ensures that clients receive top-notch assistance throughout the process.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

Integrations Supported

Altitude
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
ChargeAutomation
EasyWay
H&L POS
Idealpos
InTouch Data
MyStay
OpenKey
UpsellGuru

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$155.00/month
Pricing is based on property size.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Company Facts

Organization Name

CMS Hospitality

Date Founded

1993

Company Location

Australia

Company Website

www.cmshospitality.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
Guest Experience (GEM)
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Point of Sale (POS)
Reservations Management
Single Property

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