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What is IMP (Interpretation Management Platform)?

The Interpretation Management Platform (IMP) is a sophisticated software solution tailored for interpreting agencies, originating from the Frederick Interpreting Agency, a Deaf-owned organization based in Maryland. This platform oversees the entire process from the initial request to the final payment, equipped with a scheduler that detects conflicts and manages recurring appointments, job broadcasting that organizes interpreters based on language proficiency, certification, geographical location, and availability, as well as tailored rate cards for each account that detail rules for urgent requests and after-hours services. Additionally, it features batch invoicing that can integrate with QuickBooks or be processed via Stripe, while also allowing for meticulous tracking of interpreter payments. To address the diverse needs of administrators, interpreters, and clients, three distinct portals are provided. Interpreters can accept job assignments, control their availability, and easily access the system through their mobile devices, whereas clients have the ability to request interpreters, view invoices, and make payments online. The platform also includes integrated services for Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), along with a live AI Translator that supports more than 25 languages, enhancing its functionality. Moreover, the Premium tier further elevates the user experience by offering an AI-driven phone receptionist, efficient AI intake from various documents, and specialized AI customer support, solidifying its role as a comprehensive solution for interpreting agencies. This combination of features ensures that all parties involved benefit from a seamless and efficient interpreting service.

What is DayInterpreting?

Day Interpreting, a division of Day Translations, utilizes over 15 years of experience in the field to provide on-demand interpreting services tailored to a wide range of clients, including some of the most prominent firms across numerous industries. Our esteemed clientele counts on our expertise to avoid the challenges associated with untrained interpretation. You can easily access our video remote interpreters using any device with internet access, promoting smooth communication. For instant audio interpretation needs, simply reach out via our toll-free number, which conveniently connects you to various third-party services. Furthermore, our audio-only interpreters can be reached remotely from any internet-enabled device. We go beyond being just an interpretation agency; we deliver customized services aimed at specific sectors, such as medical and legal interpreting, multilingual customer support, governmental language services, corporate meeting assistance, and personal interpretation requirements. Our mission is dedicated to bridging language barriers and improving communication effectiveness in every situation, ultimately fostering better understanding among individuals and organizations alike. In doing so, we strive to create a world where language differences are no longer an obstacle to connection.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$199
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Frederick Interpreting Agency

Date Founded

2026

Company Location

United States

Company Website

www.interpretationmanagement.com

Company Facts

Organization Name

DayInterpreting

Date Founded

2018

Company Location

United States

Company Website

dayinterpreting.com

Categories and Features

Categories and Features

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