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What is IRIO?

No matter if your group is made up of students, community members, friends, or dedicated supporters, IRIO’s TextCommunity platform serves as a vital resource to boost their engagement and awareness by sending your messages straight to their most checked device—their smartphones. With IRIO’s tailored SMS marketing service, you have the ability to reach out to individual participants, specific groups through tagging, or send announcements to your entire contact list at once. Once your communications are dispatched, you can assess their impact through actionable insights and data pertinent to your organization. IRIO provides an all-encompassing SMS and Email marketing automation platform that includes four key aspects: Generate, Reach, Nurture, and Engage your local community effectively. By harnessing an effective AI-driven SMS and digital lead generation tool, you can grow your network while simultaneously strengthening connections and building relationships with your audience through sophisticated marketing automation features. Utilizing these resources enables you to foster a community that feels valued, informed, and meaningfully connected. Ultimately, this approach not only enhances communication but also promotes a sense of belonging among members, creating a vibrant and active network.

What is Captivated?

The quickest way to connect with someone is through text messaging. Captivated ensures that incoming messages are efficiently routed to an employee, akin to the management of phone calls. This system eliminates wait times, enabling immediate interaction with the appropriate person who can provide assistance. Texts can be received directly from your website or any landline or toll-free number, promoting real-time dialogue with customers just like chatting with friends and family. This enhancement in customer engagement and retention contributes to greater sales opportunities; thus, a combination of more sales leads and happy customers translates to increased revenue. In addition, the platform allows for team collaboration and coaching on customer interactions. Each conversation is securely archived in the cloud, ensuring easy access via mobile devices and web browsers. This integration of communication tools not only boosts operational efficiency but also creates a more interconnected and responsive business atmosphere, ultimately leading to improved overall performance. By fostering such an environment, businesses can adapt quickly to customer needs and market changes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$59.90 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IRIO

Date Founded

2006

Company Location

United States

Company Website

irio.com

Company Facts

Organization Name

Captivated

Company Location

United States

Company Website

captivated.works/

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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