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What is InSearch?

Give your clients the captivating, self-service experience they crave from builders and developers. You have the opportunity to create a distinctive customer journey, whether it takes place online or in a physical setting, setting you apart from the competition. Modern purchasers expect a smooth, “Amazon-like” shopping experience; failing to provide this could lead them to seek alternatives. Designed for both home builders and multi-family developers, Insearch offers interactive and transparent solutions for your website, sales centers, and design hubs. This cutting-edge approach has proven to significantly boost engagement, with website visitor time increasing by as much as 600%. By providing customizable interactive floor plans, buyers can personalize their selections according to their tastes. They can also explore and modify home exteriors, which adds a personal touch to their selection process. Moreover, the inclusion of an integrated mortgage calculator makes it easier to choose options, while automatic lead transfers to your chosen CRM enhance follow-up efficiency. With tools that allow for the seamless organization and presentation of home selection choices, your clients will value the streamlined experience. Additionally, you can markedly shorten appointment durations through both in-home and in-studio design selection meetings, improving client satisfaction and speeding up their decision-making process. This holistic approach not only elevates the buying experience but also fosters long-lasting relationships with your clients.

What is Homeowner Central?

Homeowner Central was designed specifically for individuals constructing new homes. It provides interactive platforms customized for the unique requirements of both homeowners and builders alike. With user-friendly and engaging web portals, homeowners can obtain a vast array of information from virtually any device. This functionality enables builders to implement exceptional homeowner care programs effectively. The interactive homeowner portal offers detailed, room-by-room access to each unit, including essential items like operating manuals, maintenance schedules, warranties, and information about appliances. Meanwhile, the builder portal provides crucial access to project specifics, including trades, specifications, homeowner contacts, service requests, messaging, and deficiency reporting. Additionally, the service request management software is instrumental in tracking and handling warranty-related service requests from homeowners. Moreover, an app designed for deficiency reviews streamlines the predelivery inspection process and facilitates the signing-off of key releases, ensuring a smoother transition for new homeowners. Overall, Homeowner Central is dedicated to improving the experience for both builders and homeowners through its innovative solutions.

Media

Media

Integrations Supported

BuildTopia
FAST Builder Management System
NEWSTAR

Integrations Supported

BuildTopia
FAST Builder Management System
NEWSTAR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ECI Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/products/insearch/

Company Facts

Organization Name

Constellation HomeBuilder Systems

Date Founded

2004

Company Location

Canada

Company Website

www.constellationhb.com/products/homeowner-central/

Categories and Features

Home Builder

Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management

Categories and Features

Home Builder

Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management

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