InStream CRM Reviews & Ratings

InStream CRM

5.0 out of 5 stars
C2CRM Reviews & Ratings

C2CRM

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is InStream CRM?

Consolidate crucial information about your clientele by centralizing all your contacts onto one platform. Integrate your accounts with LinkedIn and other social media networks to effortlessly collect vital insights. By amassing the essential customer data, you can unlock valuable perspectives that inform your strategies. Organize your contacts based on comprehensive information to ensure that no conversation goes unnoticed. This enables you to communicate effectively with the right people at the perfect times, thereby enhancing the quality of your interactions while saving time through automation. Engage in live discussions and promote seamless information sharing within your team. Establish stronger connections with your clients through ongoing communication efforts. Streamline the management of your business relationships by having all customer interactions available in one convenient location. With quick access to everything you require, including a summary of your recent discussions, you can maintain an organized approach. Utilize various lists to keep your conversations structured and improve your communication flow even further. This method not only boosts efficiency but also leads to a more systematic way of nurturing customer relationships, ensuring that you remain proactive and responsive to your clients' needs. Ultimately, this integrated approach to managing client interactions can significantly elevate your business success.

What is C2CRM?

Clear C2 recognizes that each business has unique requirements. As a result, C2CRM has been crafted to let you choose the features that best suit your needs. Our CRM solution is not only budget-friendly but also adaptable as your business expands. C2CRM consists of four interchangeable modules that together form a comprehensive CRM package: Customer Service, Sales Automation, and Marketing Automation, all designed to enhance efficiency. At the heart of our offering is the C2CRM Relationship Management module, which serves as the foundation of our system. It encapsulates all the essential logic necessary for managing your business relationships effectively. Equipped with integrated dashboards and reporting tools, you can gain a holistic view of your accounts, contacts, activities, and automated workflows, ensuring that you are always informed and ready to make strategic decisions. This level of insight is crucial for driving growth and improving customer satisfaction.

Media

Media

Integrations Supported

Facebook
Gmail
LinkedIn

Integrations Supported

Chatlio for Slack
Docusign
Epicor Eclipse
HubSpot Marketing Hub
IBM AIX
Infor CloudSuite Business
JD Edwards EnterpriseOne
Microsoft Dynamics 365
NetSuite OneWorld
RingCentral Automatic Call Recording
SAGE
SAP Adaptive Server Enterprise (ASE)
SAP Business One
SYSPRO ERP
Shopify
Workday Extend
Zendesk

API Availability

API Availability

Has API

Pricing Information

$8.00/month/user
Free Version
Free Trial Offered?

Pricing Information

$37 per user per month
Minimum 10 Users or $370/month (Includes Unlimited Free Support & Training). Monthly Contract.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InStream.io

Date Founded

2015

Company Location

Poland

Company Website

www.instream.io

Company Facts

Organization Name

Clear C2

Date Founded

1993

Company Location

United States

Company Website

www.clearc2.com

Categories and Features

Contact Management

Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Group Management
Interaction Tracking
Lead Management
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Lead Management

Campaign Management
Lead Capture
Lead Scoring
Lead Segmentation

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Not specified

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Territory Mapping

Not specified

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