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What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

What is Cariina?

Cariina acts as an all-encompassing organizational management tool specifically designed for K–12 educational institutions, seamlessly integrating diverse non-instructional functions into a unified platform. It addresses nearly every aspect that doesn't pertain to direct teaching, including areas such as finance, human resources, facilities management, IT, maintenance, inventory control, transportation logistics, and academic administration tasks like attendance tracking and behavior management. Additionally, it facilitates event scheduling and lesson planning, all accessible through a single user-friendly login. Central to the platform's effectiveness are its Workflows and Boards; Workflows allow schools to digitize and streamline numerous processes, including managing permission slips, maintenance issues, transportation changes, IT support requests, and field trip approvals. At the same time, Boards provide administrators with the tools to create customizable web pages without needing coding skills, enabling students, faculty, and parents to interact with workflows, monitor data, and access essential information. This comprehensive integration not only enhances operational efficiency but also promotes collaboration among all participants in the educational landscape, ultimately contributing to a more cohesive learning environment. Through these features, Cariina stands out as a vital resource that can significantly improve the administration of K–12 schools.

Media

Media

Integrations Supported

Blackbaud SIS
Chrome Remote Desktop
ClassDojo
FileWave
Google Chrome
Gradelink SIS
Memrise
Microsoft Azure
NIM
Prodigy
Quizlet
RapidIdentity
SchoolTool
Socrative
TeamViewer
Turnitin
Tyler SIS Classroom 360
Wayground
eSchoolData

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing based on district student enrollment

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Company Facts

Organization Name

Cariina

Company Location

United States

Company Website

www.cariina.com

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes
Service History

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Mobile Access
Product Identification
Reporting/Analytics

K-12

Not specified

School Management

Facility Management
Independent / Private
K-12
Parent / Student Portal
Reporting/Analytics
School District

Categories and Features

K-12

Not specified

School Management

Not specified

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