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What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

What is Divot Assets?

K12 Asset Pro, created by Divot Assets, is an innovative cloud-based platform tailored for fixed asset management and tracking within K-12 school districts, allowing them to optimize their inventory management, reporting, and compliance efforts. This user-friendly system enables districts to efficiently check assets in and out among students, staff, and various sites, while effectively preventing double-booking and tracking multiple status labels like deployable, pending, undeployable, and archived. With its mobile scanning capabilities that utilize barcodes, users can swiftly manage item check-ins and check-outs on the move, along with bulk options for adding or editing assets, drastically minimizing the time dedicated to manual data entry tasks. Additionally, the platform offers functionalities for establishing role-based permissions, managing untagged accessories, overseeing one-to-one technology devices, and maintaining records for asset disposals. K12 Asset Pro also boasts the ability to generate customizable reports based on various parameters like location, category, funding source, status, type, or value, thus ensuring adherence to both state and federal reporting standards, particularly emphasizing tracking by federal funding sources. Ultimately, this all-encompassing asset management solution significantly boosts operational efficiency and accountability within educational institutions, making it an indispensable tool for school administrators. Moreover, the intuitive interface and robust support resources enhance user experience, ensuring that staff can maximize the benefits of the system.

Media

Media

Integrations Supported

Active Directory
Infinite Campus
Microsoft Azure
Aeries
FileWave
Formative
Google
Google Chrome
Gradelink SIS
Jamf Pro
Kahoot!
LearnZillion
Microsoft Intune
Noko
PowerSchool SIS
RapidIdentity
TeamViewer
VNC Connect

Integrations Supported

Active Directory
Infinite Campus
Microsoft Azure
Google Cloud Platform
NextGen

API Availability

Has API

API Availability

Pricing Information

Pricing based on district student enrollment

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Company Facts

Organization Name

Divot Assets

Company Location

United States

Company Website

divotassets.com

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes
Service History

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Mobile Access
Product Identification
Reporting/Analytics

K-12

Not specified

School Management

Facility Management
Independent / Private
K-12
Parent / Student Portal
Reporting/Analytics
School District

Categories and Features

K-12

Not specified

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