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What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

What is EZO EAM?

EZO (formerly EZOfficeInventory) is a modern asset management and tracking platform designed to help organizations gain visibility, accountability, and efficiency across their entire asset portfolio. EZO has been serving businesses since 2011 and is trusted by mid-market to enterprise companies across construction, healthcare, education, government, manufacturing, non-profit sectors, and more. EZO’s platform consolidates equipment, IT devices, tools, and facilities into one easy-to-use system that adapts to diverse workflows. With capabilities such as barcode/QR/RFID scanning, mobile apps for iOS and Android, preventive maintenance scheduling, check-in/check-out workflows, and customizable reporting dashboards, EZO empowers teams to manage assets in real time—whether on-site, in the field, or across multiple locations. Unlike legacy ERP systems that are costly and complex, or niche trackers that serve only a single vertical, EZO balances enterprise-grade functionality with intuitive usability. This makes it accessible to frontline staff while still meeting the needs of compliance officers, operations leads, and asset managers who require audit-ready asset data, lifecycle history, and role-based access controls. Seamless integrations with QuickBooks, Xero, Zendesk, Jira, Azure AD, and Okta extend EZO into accounting, IT, and service desk ecosystems, ensuring asset data is not siloed but connected to critical business functions. A flexible API also supports tailored integrations for organizations with specialized requirements. EZO’s users consistently highlight its ease of adoption, flexible customization, responsive customer support, and continuous product innovation as key differentiators. Whether your goal is to reduce downtime, cut costs, improve compliance, or maximize return on assets, EZO provides the intelligence and control to achieve measurable business results, scale faster, and operate with confidence.

Media

Media

Integrations Supported

BeyondTrust Endpoint Privilege Management
Chrome Remote Desktop
ClassDojo
Duolingo
FileWave
Google
Jamf Pro
Kahoot!
LogMeIn Rescue
Microsoft Intune
Microsoft System Center
Mimasa AI
NIM
RapidIdentity
Socrative
VNC Connect
Veracross
eSchoolData

Integrations Supported

Indent

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing based on district student enrollment

Pricing Information

$63.55/month
Simple plans for all company sizes and needs.

Free 15-day trial. Upgrade, downgrade, or cancel any time!

- Essential
Up to 300 assets, unlimited users
$63.55/month

- Advanced
Up to 300 assets, unlimited users
$85.51/month

- Premium
Up to 300 assets, unlimited users
$85.51/month

- Enterprise
Contact Sales
Custom
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Company Facts

Organization Name

EZO

Date Founded

2011

Company Location

United States

Company Website

ezo.io/ezofficeinventory/

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes
Service History

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Mobile Access
Product Identification
Reporting/Analytics

K-12

Not specified

School Management

Facility Management
Independent / Private
K-12
Parent / Student Portal
Reporting/Analytics
School District

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Barcode Generators

Not specified

Barcoding

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Serial Number Tracking

CMMS

Asset Tracking
Calibration Management
Inventory Control
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Equipment Maintenance

Customer Database
Equipment Tracking
Inventory Control
Maintenance Scheduling
Warranty Tracking
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Document Management
Inventory Tracking

Inventory Management

Alerts/Notifications
Barcoding / RFID
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Warehouse Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Tool Management

Calibration Management
Fixed Asset Management
Issue & Return Management
Maintenance Scheduling
Order Management
Tool Kitting

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