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What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

What is Imagine Edgenuity?

Incorporating real-world applications, engaging interactive tools, and instructional videos that offer direct support greatly enhances students' involvement in their educational journeys. Through Imagine Edgenuity, educators can deliver a wide range of courses, including core subjects, career-focused offerings, general electives, AP®, and dual credit options, catering to both initial learning and recovery of academic concepts and credits. The platform's customizable course tools enable teachers to modify lessons, units, and entire courses to fit their specific curriculum needs, allowing for a more personalized approach to instruction that accommodates a variety of student requirements. Imagine Edgenuity's K–12 personalized learning solutions are thoughtfully crafted to align with each student's current level of comprehension, promoting individual growth. This extensive array of programs empowers students to take ownership of their educational paths, providing flexible opportunities for remediation, reinforcement, and advancement all within a single learning environment. Moreover, Imagine Edgenuity partners with schools and districts across the country to create tailored learning experiences aimed at meeting the distinct needs of every student, thereby contributing to improved educational outcomes. This collaborative strategy not only supports personalized learning but also cultivates an atmosphere where each student is encouraged to excel and reach their full potential. Ultimately, the integration of these resources and partnerships fosters a thriving educational community.

Media

Media

Integrations Supported

BeyondTrust Endpoint Privilege Management
Blackbaud SIS
ClassLink
Formative
Gradelink SIS
Infinite Campus
Kahoot!
Khan Academy
Memrise
Microsoft Azure
NIM
ProgressBook Suite
SapphireK12
SchoolTool
VNC Connect
Wayground

Integrations Supported

PeopleFluent Talent Mobility
PowerSchool Atrieve
PowerSchool SmartFind Express
SchoolSpring Job Board

API Availability

Has API

API Availability

Pricing Information

Pricing based on district student enrollment

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Company Facts

Organization Name

Imagine Learning

Date Founded

2004

Company Location

United States

Company Website

www.imaginelearning.com/products/imagine-edgenuity/

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes
Service History

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Mobile Access
Product Identification
Reporting/Analytics

K-12

Not specified

School Management

Facility Management
Independent / Private
K-12
Parent / Student Portal
Reporting/Analytics
School District

Categories and Features

Education

Not specified

K-12

Not specified

School Management

Curriculum Management
Independent / Private
K-12
Online Calendar
Online Payments
Reporting/Analytics
Special Education

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