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What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

What is Gauss Box CRM & Sales?

Gauss Box is a groundbreaking cloud-based platform that leverages artificial intelligence to transform business operations significantly. With this tool, you can effectively oversee your daily business functions, strategize for future growth, and implement smart workflow systems. The *Gauss Box Sales & CRM* solution equips companies with an all-encompassing toolkit to strategize, implement, and monitor their sales efforts seamlessly. To boost your sales performance, it is crucial to comprehend and manage the entire sales cycle. By having complete oversight of your potential customer database, you can refine your marketing strategies and engagement approaches more effectively. The process of generating leads and uncovering new sales opportunities becomes streamlined, making it less likely for any prospective client to be overlooked. Additionally, consistently tracking customer interactions enhances relationships and guarantees that client needs and concerns are addressed in a timely manner, fostering loyalty and satisfaction among customers. Ultimately, this comprehensive approach significantly uplifts overall business performance.

Media

Media

Integrations Supported

3CAD
ADP Enterprise HR
ADP Next Gen HCM
CC1 Lab
Canopy
ChangeEngine
IST Ship-Link
Learnsoft
Maileon
NextGate
Responder360
SEGMENTAIL
Simba
Spotler
Sugar Market
Syniti Data Connectivity
TCS Intelligent Urban Exchange
TimeLinx
Whistle Messaging
e-PlanREVIEW

Integrations Supported

3CAD
ADP Enterprise HR
ADP Next Gen HCM
CC1 Lab
Canopy
ChangeEngine
IST Ship-Link
Learnsoft
Maileon
NextGate
Responder360
SEGMENTAIL
Simba
Spotler
Sugar Market
Syniti Data Connectivity
TCS Intelligent Urban Exchange
TimeLinx
Whistle Messaging
e-PlanREVIEW

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€24.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Company Facts

Organization Name

Gauss

Date Founded

2012

Company Location

Croatia

Company Website

gaussbox.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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