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What is Infor Factory Track?

Infor Factory Trackâ„¢ is an all-encompassing manufacturing automation solution that integrates warehouse mobility, traceability, and tools for tracking labor and time. Tailored to help businesses enhance their production workflows, it ensures precise inventory management, expedites inventory handling, monitors labor costs, and works seamlessly with Infor's industrial manufacturing platform. This solution offers essential visibility and insights necessary for evaluating expenses, improving cycle times, and fulfilling customer expectations for prompt deliveries. Infor Factory Track proficiently manages automation on both the production floor and in warehouses, overseeing processes from the reception of raw materials to the final assembly and distribution of the products. The system is equipped with modules dedicated to inventory oversight, scheduling work tasks, and tracking labor time and attendance efficiently. Furthermore, with more than 200 customizable parameters, these modules empower organizations to gain deeper insights into their labor costs and operational effectiveness. By utilizing this innovative solution, companies can enhance their workflows, allowing them to adapt quickly to shifts in the market landscape while remaining competitive. Overall, Infor Factory Track not only optimizes manufacturing operations but also positions businesses for future growth and resilience.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

Integrations Supported

ADP Learning Management
Apex-Pro Systems
DDS
Equip360
HotelAppz
Kavida.ai
Kleene
LinkedIn Sales Navigator
NextGate
PICO
QVANTUM
Selectron Relay
SkyStem ART
Spotler
Syniti Data Connectivity
Veryon
eRep
iTAC.MES.Suite

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/factory-track

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Industrial Automation

Not specified

Manufacturing

Not specified

Time & Attendance

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

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