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What is Infor Sales & Catering?

The success of any hotel, restaurant, resort, or venue heavily relies on effective sales and catering functions. To satisfy the high demands of guests and participants, whether at a grand conference or a cozy gathering, accuracy is essential for ensuring seamless and enjoyable experiences. An ideal sales and catering software should empower your teams to excel, integrate seamlessly with other vital systems, and offer thorough visibility for monitoring every event from inception to conclusion, guaranteeing outstanding experiences consistently. Infor® Sales & Catering distinguishes itself as a cloud-based event management solution that aims to automate and simplify the entire booking journey, from the initial inquiry to the final invoice. Featuring customizable options that cater to each stage of an event's lifecycle, Infor Sales & Catering can greatly improve and expand your organization's sales and event management capabilities. Utilizing such advanced technology not only helps in building stronger relationships with clients but also optimizes operations. This ultimately leads to a more efficient workflow and enhanced satisfaction for both staff and attendees alike.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

3CAD
ADP Onboarding
ADP Total Absence Management
ADP Workforce Now On the Go
Avatier Identity Anywhere
Canary Digital Tipping
CompuFACT
FortnaWES
PeakCommerce
Procify Workflow
QVANTUM
SEGMENTAIL
Smart Inventory Planning & Optimization
Sugar Market
TCS CHROMA
TCS MasterCraft DataPlus
TCS OmniStore
TCS TAP
VendorTrl
iTAC.MES.Suite

Integrations Supported

3CAD
ADP Onboarding
ADP Total Absence Management
ADP Workforce Now On the Go
Avatier Identity Anywhere
Canary Digital Tipping
CompuFACT
FortnaWES
PeakCommerce
Procify Workflow
QVANTUM
SEGMENTAIL
Smart Inventory Planning & Optimization
Sugar Market
TCS CHROMA
TCS MasterCraft DataPlus
TCS OmniStore
TCS TAP
VendorTrl
iTAC.MES.Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/sales-catering

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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