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What is Infor WMS?

Companies depend on their warehouses for efficient and precise operations, especially when ensuring customer satisfaction is crucial. Infor® WMS integrates warehouse fulfillment processes with built-in labor management and 3D visual analysis, delivering unmatched insights into both inventory and order status. The 2021 Magic Quadrant for Warehouse Management Systems by Gartner has acknowledged Infor WMS as a leader in the field, underscoring its effectiveness in execution and its comprehensive vision. This accolade emphasizes the system's capabilities in fulfilling business needs and its strategic outlook. To discover more about Infor's continuous improvements, including enhanced WMS features and its cloud strategy, please fill out the form provided. Enhanced visibility of your facility will aid in optimizing inventory management, as the system presents historical, active, or aged tasks through color heat indicators. Furthermore, the interface can be tailored to meet the specific requirements of users, ensuring a personalized experience. Business intelligence tools are applicable at both the organizational and facility levels, allowing for more informed decision-making throughout the entire operation. Additionally, these tools can help identify trends and inefficiencies, leading to further optimization of warehouse processes.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

Rayven

Integrations Supported

Rayven
ADP Next Gen HCM
Ariane Systems
BluJay Augmented Global Trade
Eventix
IRIS Guest
Knowde
Longview Transfer Pricing
OnScreen
ProLinc
QVANTUM
SEGMENTAIL
Selectron Relay
StarfishETL
TCS HOBS
TCS Optumera
TCS TAP
Uptempo
Vergo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/scm/warehousing/warehouse-management-system

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Warehouse Management

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

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