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What is Inletbase?

Inletbase is a robust platform that integrates a hosted form backend with an AI-driven chatbot system tailored for website owners and their teams. This innovative solution facilitates the gathering of submissions through existing forms with hosted endpoints or compatible platform connectors, while concurrently organizing responses in a centralized inbox and providing notifications, spam filters, and the ability to activate visual workflows, webhooks, CRM integration, or AI-generated email replies. Furthermore, users can create custom chatbots utilizing their website content, uploaded documents, text, and predefined Q&A formats, which can be effortlessly embedded into their websites through a chat widget. The platform also includes features for lead collection, conversation analysis, human escalation, API connectivity, and team management— all available from a single dashboard. This solution is ideal for businesses and developers seeking to efficiently manage website inquiries without the complexity of developing a separate backend for form processing, while also serving teams eager to address visitor questions effectively using their own resources. Inletbase’s diverse functionalities not only enhance user engagement but also streamline online communication, making it a vital asset for any organization looking to improve their digital interactions. Ultimately, its user-friendly interface and comprehensive features empower teams to provide timely responses and foster meaningful connections with their audience.

What is 12Bot?

12Bot is a multifunctional cloud platform that enables companies to handle customer interactions through widely used messaging applications such as WhatsApp, Instagram, and Facebook. It offers features like AI-driven responses, smooth handovers to human representatives, user-friendly no-code workflows, a shared team inbox, lead generation capabilities, and an all-encompassing CRM system. Organizations can efficiently run messaging campaigns, manage product listings and orders, and support booking procedures all within chat environments. Furthermore, the platform is accessible via both web and mobile devices, provides API keys and webhooks, and seamlessly integrates with e-commerce solutions like Shopify and WooCommerce. Its MCP server supports the integration of AI assistants such as Claude and ChatGPT for creating tailored workflows and automations. Specifically designed for small to medium-sized businesses, 12Bot serves various local brands in industries such as retail, food service, real estate, healthcare, and education, enabling them to strengthen their customer engagement initiatives. The combination of these extensive tools and integrations not only simplifies communication for businesses but also significantly enhances customer satisfaction levels. In addition to its user-friendly features, 12Bot continually evolves to meet the changing needs of its users, ensuring they stay competitive in a dynamic market.

Media

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Media

Integrations Supported

Framer
HubSpot CRM
Webflow
WordPress

Integrations Supported

ChatGPT
Claude
Facebook
Instagram
Model Context Protocol (MCP)
Shopify
WhatsApp
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$39/month
Starter is free and includes 1 form, 1 chatbot, 100 monthly submissions, and 20 AI credits. Pro is $39/month for 3 team members and 2,000 monthly submissions. Business is $89/month. Annual billing saves about 20%. Enterprise pricing is custom.
Free Version

Pricing Information

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Inletbase

Date Founded

2026

Company Location

India

Company Website

inletbase.com

Company Facts

Organization Name

12Monday Technologies

Date Founded

2026

Company Location

United States

Company Website

12bot.io

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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