Insider Telecom Reviews & Ratings

Insider Telecom

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,436 Ratings
    Company Website for 800.com
  • Yeastar P-Series PBX System Reviews & Ratings
    4.8 out of 5 stars 116 Ratings
    Company Website for Yeastar P-Series PBX System
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • Intermedia Unite Reviews & Ratings
    4.3 out of 5 stars 1,634 Ratings
    Company Website for Intermedia Unite
  • TollFreeForwarding Reviews & Ratings
    4.2 out of 5 stars 3,231 Ratings
    Company Website for TollFreeForwarding
  • Community Phone Reviews & Ratings
    4.7 out of 5 stars 1,597 Ratings
    Company Website for Community Phone
  • PBXware Reviews & Ratings
    4.6 out of 5 stars 39 Ratings
    Company Website for PBXware
  • Squaretalk Reviews & Ratings
    4.8 out of 5 stars 314 Ratings
    Company Website for Squaretalk
  • Zoom Phone Reviews & Ratings
    4.6 out of 5 stars 2,944 Ratings
    Company Website for Zoom Phone
  • Intulse Reviews & Ratings
    4.4 out of 5 stars 140 Ratings
    Company Website for Intulse

What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

What is Dyalogo?

This platform operates entirely in the cloud and meets the highest quality standards established by Google Cloud Platform. By leveraging WebRTC technology, it is designed to be compatible with all operating systems, eliminating the need for VPNs and functioning on minimal bandwidth, which makes it particularly advantageous for remote work settings. It enables effortless communication with customers through a variety of channels such as phone calls, emails, chats, WhatsApp, SMS, and web forms. You can connect with your customers on their preferred platforms, ensuring a convenient and efficient experience. Serving as an omnichannel contact center solution, it not only simplifies interactions with customers across diverse channels but also improves the overall experience for both clients and agents, allowing for the amalgamation of various interactions into unified business processes. This comprehensive strategy guarantees that every customer interaction is impactful and significant, ultimately building stronger connections. Moreover, by integrating these communications, businesses can better track engagement metrics, leading to continuous improvement in customer service quality.

Media

Media

Integrations Supported

Integrations Supported

Facebook Messenger
Google Assistant
Google Cloud Platform
WhatsApp

API Availability

API Availability

Pricing Information

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Company Facts

Organization Name

Dyalogo SAS

Company Location

Colombia

Company Website

www.dyalogo.com/call-center-en-la-nube

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP

Categories and Features

Call Center

Not specified

Cloud PBX

Not specified

Contact Management

Not specified

CRM

Not specified

Popular Alternatives

Zadarma Reviews & Ratings

Zadarma

4.9 out of 5 stars

Popular Alternatives

XCastLabs Reviews & Ratings

XCastLabs

4.8 out of 5 stars
VirtualPBX Reviews & Ratings

VirtualPBX

4.7 out of 5 stars