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What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

What is Grandstream Wave?

Grandstream Wave is a free softphone app that allows users to make and receive voice calls through up to six distinct SIP accounts, whether they are at home or traveling anywhere globally on their Android devices. It supports various codecs including G.711µ/a, G.722 (for HD audio), G.726-32, G.729, GSM, iLBC, Opus, and Speex, which ensures superior call quality. The application features strong security measures such as SIP over TLS and encryption options using 128/256-bit SRTP to safeguard communications. Additionally, users can engage in audio conferences with up to six participants and take advantage of 24 virtual BLF keys, making it particularly suitable for teamwork and collaboration. With the capability to manage six SIP accounts, it seamlessly integrates with mobile devices and comes with features like call history, contact lists, and customizable ringtones. Moreover, it offers advanced enterprise functionalities such as integration with IP PBX systems, call transfer and pickup, BLF, call recording through UCM, and LDAP support. Users also benefit from automatic call forwarding that can be adjusted based on time and location rules, providing enhanced flexibility. The app fully integrates with Grandstream’s UCM series of IP PBXs and enables users to generate QR codes for swift provisioning with ease. Additionally, it allows for voice channel switching between Bluetooth, earphones, speakerphones, and 3.5mm headsets, and it supports two-way video calls using SIP and the H.264 video codec, significantly broadening its utility as a communication tool. Ultimately, Grandstream Wave stands out as a comprehensive solution catering to various personal and professional communication requirements, making it an invaluable asset for users.

Media

Media

Integrations Supported

Integrations Supported

DIDforSale
LDAP
Orna
QueueMetrics
SIP.US
Servme
Telnyx
ViiBE
Xinix

API Availability

API Availability

Pricing Information

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Company Facts

Organization Name

Grandstream Networks

Company Location

United States

Company Website

www.grandstream.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP

Categories and Features

Call Forwarding

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer

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