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What is Instant Reply?

Instant Reply functions as a sophisticated AI sales agent designed to facilitate business interactions on platforms such as Instagram, WhatsApp Business, and Messenger. This innovative tool utilizes a company's frequently asked questions, pricing structures, and policies to deliver precise answers to customer queries, evaluate incoming requests, and streamline follow-up actions along with booking processes. Teams can start in an approval mode, and as they gain confidence, they can gradually move towards automatically sending responses that they trust. Moreover, human agents can still manage personalized quotes and decisions on discounts while maintaining the context of ongoing conversations. The platform features a shared inbox that brings together all customer interactions for improved management. Additionally, an MCP server allows for the integration of compatible AI assistants with specific inbox and workflow tasks, depending on workspace access rights, permissions, and the limitations of chosen plans. Notably, access to WhatsApp Business is available through Growth and Pro plans, with separate billing for Meta's delivery fees. In summary, Instant Reply enhances customer engagement processes while offering businesses the flexibility needed to efficiently manage their communications and improve overall responsiveness. This ensures that customer satisfaction remains a top priority for businesses leveraging the platform.

What is Botias?

Botias functions as a cloud-based AI assistant and shared inbox platform tailored for small to medium enterprises, streamlining customer interactions and managing sales through multiple messaging channels. Businesses have the flexibility to customize the AI agent to align with their specific offerings, pricing models, availability, and operational guidelines. It interacts with customers by delivering quotes, checking availability, scheduling appointments, and processing payments via services such as Mercado Pago or Stripe, depending on the chosen subscription plan. The shared inbox can handle a variety of messaging platforms, including WhatsApp, Instagram, Messenger, email, and website chat, while Telegram access is exclusive to the Business plan. Employees have the ability to monitor conversations and step in when customers need direct assistance. Furthermore, Botias maintains conversation history across all plans, and features like CRM segmentation and outbound webhooks are available starting from the Growth tier. It also includes industry-specific templates catering to sectors such as hospitality, real estate, healthcare, food service, retail, fitness, and events. A free trial allows businesses to explore its features for a period of seven days or until they reach 100 responses, whichever comes first, thereby enabling them to assess its utility before making a financial commitment. In summary, Botias not only enhances customer engagement but also boosts operational efficiency for a diverse range of businesses, making it a valuable asset in today’s competitive market.

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Media

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Integrations Supported

Facebook Messenger
Instagram
WhatsApp

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Mercado Pago
Stripe

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$49/month
Starter costs $49/month for 1,000 assistant replies; annual billing is $39/month equivalent, paid yearly. Growth costs $119/month for 2,500 replies, and Business costs $249/month for 6,000 replies. Additional replies cost $0.06 each and are billed at the end of the cycle. The free trial includes up to 100 assistant replies or seven days, whichever comes first, and requires no payment card. Prices are in USD; charges are collected in Argentine pesos at the official exchange rate on the payment date.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Instant Reply

Company Website

www.instantreply.co

Company Facts

Organization Name

Botias

Date Founded

2026

Company Location

Argentina

Company Website

botias.io

Categories and Features

AI Sales Agents

Not specified

Conversational AI

Not specified

Categories and Features

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