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What is Inteliquent?

As your trusted partner in communications, we provide an outstanding array of solutions designed to elevate your business to new heights. Utilizing a vast and scalable network platform, we aim to be the only provider you will ever require. Inteliquent's flexible cloud communications platform guarantees you access to top-tier solutions that enhance your business's visibility. With the broadest national availability of phone numbers, we establish a solid foundation for your communication services, which include voice, messaging, fax, and tailored options to fit your specific requirements. In addition, our robust APIs further support your growth, regardless of your business size. Our mission is to help your business shine brightly. By collaborating with you, we will develop a customized solution that leverages our cloud communications platform, dedicated support teams, and innovative customer tools to boost efficiency and drive your success. With our steadfast commitment to excellence, we strive to transform your communication strategies into a vital asset for your organization, allowing you to thrive in a competitive landscape. Ultimately, our partnership is designed to empower you to achieve remarkable results.

What is IntelePeer?

IntelePeer's Communications Automation Platform (CAP) provides a cloud-driven solution specifically designed to enhance customer engagement and improve user experiences. This platform integrates effortlessly with various enterprise applications, allowing businesses to boost efficiency, lower operational expenses, and automate communications across diverse channels such as voice, SMS, and social messaging. By harnessing generative AI, CAP facilitates seamless omnichannel communication and accommodates on-premises, cloud, or hybrid environments, offering a versatile option for evolving organizational workflows. Additionally, IntelePeer prioritizes enterprise-grade security and compliance measures, safeguarding sensitive information while enabling organizations to refine their communication tactics. Overall, this innovative platform empowers businesses to stay competitive in a rapidly changing digital landscape.

Media

Media

Integrations Supported

Integrations Supported

Amazon
Cisco Webex
Facebook
IBM watsonx Assistant
Mailgun
Mailjet
Microsoft Teams
Numeracle
Salesforce
Slack
Smartsheet
Viber
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Inteliquent

Date Founded

1997

Company Location

United States

Company Website

www.inteliquent.com

Company Facts

Organization Name

IntelePeer

Date Founded

2003

Company Location

United States

Company Website

intelepeer.com/platform/

Categories and Features

SIP Trunk

Not specified

Toll Free 800 Number

Not specified

Categories and Features

Call Center

Blended Call Center
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization

SIP Trunk

Caller ID
Disaster Recovery
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration

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