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Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Jog.ai?

Jog.ai enables you to concentrate fully on your conference calls, even with a large group of participants. It records and transcribes the conversation, allowing you to highlight key moments as they occur. With its capability to recognize speakers, the transcript resembles a screenplay, making it easy to follow along. You can click any word in the text to instantly replay the corresponding audio from the call. If you're hosting a conference, rest assured that this feature is included. The mobile app also allows for direct calls, enhancing your communication experience. Additionally, Jog.ai integrates smoothly with various CRM and ATS tools. It not only takes notes automatically to emphasize significant moments but also makes it simple to see who contributed what during the discussion. By clicking on any word, you can access the audio, and Jog.ai leverages advanced speech recognition and NLP techniques to ensure that essential parts of your calls are highlighted for easy reference. This innovative approach makes reviewing calls more efficient and organized.

What is CallFinder?

Revolutionize your quality assurance with the expertise of Speech Analytics: CallFinder's advanced speech analytics software streamlines antiquated manual QA procedures, allowing you to conserve time while delivering instant insights for informed decision-making. Focus your efforts on coaching agents about the aspects that truly resonate with both your business objectives and customer satisfaction. By leveraging this innovative technology, you can enhance the overall efficiency of your operations.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform

Integrations Supported

8x8
AT&T Office@Hand
Bright Pattern
Eleveo
Enghouse Interactive Contact Center
Genesys Cloud CX
Glia
MiContact Center Business
NiCE CXone Mpower
RingCentral RingCX
RingCentral RingEX
Ringba
SpectrumVoIP
Twilio
Twilio Flex
Xima Cloud Contact Center
Zoom

API Availability

API Availability

Pricing Information

$5 per month
Free Trial Offered?

Pricing Information

At CallFinder, we understand that every team and situation is unique, which is why we offer flexible pricing plans that can be adjusted as your business grows and your QA requirements evolve.

We’re here to help you find the perfect solution that fits your specific needs and your budget. Simply visit the pricing page on our website, and follow 3 easy steps to provide a few details about you, and we’ll provide the rest.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jog.ai

Date Founded

2017

Company Location

United States

Company Website

jog.ai/

Company Facts

Organization Name

CallFinder

Date Founded

2011

Company Location

United States

Company Website

www.mycallfinder.com

Categories and Features

Call Recording

Archiving
Call Sharing
Instant Retrieval
Recording Bookmarking

Categories and Features

Call Center

Call Logging
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Reporting/Analytics

Call Monitoring

Not specified

Call Recording

Archiving

Conversation Intelligence

AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Transcription
Sales Coaching
Topic Tags
Topic-Based Analytics
Win/Loss Analysis

Emotion Recognition

Speech Emotions
Written Text Emotions

Sales Coaching

Assessments
Call Recording
Goal Setting / Tracking
Onboarding
Performance Metrics

Sentiment Analysis

Not specified

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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