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What is Juphy?

The Social Inbox for Collaborative Teams brings together all customer notifications and support requests into one unified platform. By utilizing Juphy, you can effectively communicate with your team members, allowing for the fastest responses to customer inquiries through multiple communication channels. Eliminate the frustration of frequent logins and logouts! Real-time management of customer interactions greatly boosts the effectiveness of your support operations. With a simple click, you can quickly reply to messages, mentions, reviews, and comments via Juphy’s user-friendly dashboard. A significant reason for delays in customer support is poor internal communication, which can lead to an average increase of four hours in ticket resolution when relying on email. Improve teamwork on support tickets with collaborative tools like Slack. Create your support team, define roles and permissions, and engage in immediate discussions about incoming messages or tickets to optimize your workflows. This method not only accelerates response times but also nurtures a more unified team atmosphere, ultimately leading to enhanced customer satisfaction. Embracing such collaborative tools can transform the way your team interacts and addresses customer needs.

What is AFP.MONSTER?

AFP.MONSTER is an innovative web-based tool designed to streamline the management of social media, particularly for Facebook Pages and Instagram business profiles. It allows users to craft captivating visual campaigns that can automatically respond to selected comments or direct messages through various strategies, including public replies, private messages, tagging, setting delays, and utilizing branching logic. The platform is equipped with features for keyword detection, comment moderation, bulk cleanup options, and an organized inbox to handle conversations that necessitate human engagement, as well as the ability to tag contacts and assign specific roles to team members with defined page-level permissions. Moreover, it includes options for concealing or removing undesirable comments, even those on advertisements, and can channel product inquiries into private messaging workflows, facilitating the distribution of product cards or links. AFP.MONSTER caters to a diverse audience that includes content creators, e-commerce businesses, social media managers, agencies, and other organizations involved in customer engagement on social media platforms. Users can access this service through a web browser, which requires linking the social accounts or pages they oversee, thus providing a cohesive and efficient method for managing social media interactions. With its robust capabilities, this tool significantly boosts the effectiveness of communication management on these popular platforms. Ultimately, AFP.MONSTER not only saves time but also enhances user engagement and responsiveness across social media channels.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Instagram
Telegram

API Availability

API Availability

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

Individual and team plans are available. Card payments are offered for 1- or 12-month terms and renew automatically; cryptocurrency payments are offered for 1-, 3-, 6-, or 12-month terms and do not renew automatically. Longer cryptocurrency terms receive discounts of 5%, 10%, or 15% for 3, 6, or 12 months, respectively. Optional add-ons are available for pages, profiles, and team seats.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Juphy

Date Founded

2018

Company Location

Turkey

Company Website

www.juphy.com

Company Facts

Organization Name

AFP.MONSTER

Company Location

United States

Company Website

afp.monster/

Categories and Features

Social Media Management

Brand Tracking
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Reporting/Analytics
Social Media Monitoring

Categories and Features

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