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What is Juris Credit?

Juris Credit emerges as a groundbreaking tool designed to greatly enhance the effectiveness of a bank's credit management division. What sets this software apart is its capacity to connect bank personnel with legal firms and appraisers, fostering a cohesive environment for effortless teamwork. With the adoption of Juris Credit, challenges such as misplaced mortgage applications, ambiguous application statuses, and prolonged processing times are effectively eliminated. Furthermore, banks gain the ability to closely track the performance of all participants in the credit process, enabling them to proactively resolve any delays that may arise. Juris Credit’s features are structured into three distinct layers, collaborating to create a thorough process framework that highlights the system's importance in achieving corporate goals. This organized methodology not only boosts operational productivity but also guarantees that every stakeholder is working towards shared objectives, ultimately leading to a more streamlined and effective credit administration experience. By facilitating better communication and coordination, Juris Credit stands to transform the traditional banking landscape for the better.

What is Juris Astra?

Juris Astra provides an all-encompassing call center solution tailored for both inbound and outbound communication needs, incorporating key elements like an automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. In addition to these core components, it also offers optional features for customer relationship management (CRM), sales force management, marketing oversight, and case management, which facilitate the effective handling of sales leads, marketing initiatives, customer complaints, service requests, and overall customer service challenges. This integrated solution allows for the streamlined management of multiple communication channels such as telephony, email, web chat, fax, and SMS, all through automated processes. The PABX system underpins telephony connections, supporting incoming lines from various telecommunications providers, including ISDN PRI or CO Analog PSTN trunks, and connecting extension lines to agents or users. Among its extensive features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, compatibility with both hardphones and softphones, VoIP capabilities, and SIP integration. By offering such a diverse range of functionalities, Juris Astra positions itself as a crucial asset for improving operational effectiveness in customer engagement, ultimately streamlining communication and enhancing customer satisfaction. Furthermore, it empowers businesses to adapt to evolving communication demands while maintaining high standards of service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Juris Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

juristech.net

Company Facts

Organization Name

Juris Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

juristech.net

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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