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What is KANDY?

In the competitive landscape of attracting enterprise clients, businesses are contending not only with established firms but also with innovative newcomers that leverage cloud-based communication platforms equipped with APIs, aiming to enhance customer engagement. Kandy distinguishes itself with its advanced white-label CPaaS, offering more than just programmable APIs; it includes pre-built applications called Kandy Wrappers and a robust marketplace that enables independent software vendors to create tailored vertical market solutions, alongside the capacity to augment existing SIP and UCaaS infrastructures via the Kandy Link WebRTC Gateway. The idea of Embedded Communications facilitates smooth interactions, empowering sales representatives to make calls directly from their CRM systems, enabling healthcare providers to conduct video consultations with patients through electronic health records while sharing vital medical images, and allowing students to check for tutor availability and initiate sessions without delay. This seamless communication occurs with exceptional voice and video quality, incorporating presence, messaging, chat, and collaboration tools to deliver a holistic user experience. By harnessing these capabilities, Kandy not only enhances communication strategies but also enables enterprises to cultivate stronger connections and operational efficiencies, driving their success in today's fast-paced business environment. Such innovations represent a significant leap forward in how businesses engage with customers and streamline their internal operations.

What is Broadvoice?

Broadvoice streamlines communication solutions for small and medium-sized enterprises (SMEs) by integrating robust cloud PBX and unified communication functionalities alongside virtual call centers into a single, acclaimed Unified Communications as a Service (UCaaS) platform. This innovative platform provides enterprise-level capabilities at competitive prices, making it accessible for SMEs. With a reliable and secure network infrastructure, Broadvoice ensures that businesses can connect with their customers seamlessly from any location, at any time, and using any device. Furthermore, the company has earned recognition on both the Deloitte Technology Fast 500 list and the Inc. 500 rankings of the fastest-growing private firms, highlighting its significant impact in the industry. Broadvoice's commitment to excellence and customer satisfaction continues to drive its growth and popularity among businesses looking for effective communication solutions.

Media

Media

Integrations Supported

Empirix
Momentum Telecom
Oreka TR

Integrations Supported

Flip
Microsoft Outlook
Microsoft Teams
Salesforce
Speak

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ribbon

Company Location

United States

Company Website

www.kandy.io

Company Facts

Date Founded

2005

Company Location

United States

Company Website

Broadvoice.com

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management

UCaaS

Not specified

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

SIP Trunk

Not specified

Telephony

Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

UCaaS

Not specified

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