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What is Kalyvox?

Kalyvox is an AI-powered phone receptionist designed specifically for small to medium-sized businesses, providing 24/7 support for managing incoming calls in a natural and engaging way. It accurately identifies the intent of the caller, collects important contact details, and creates a call ticket that includes a summary as well as a transcript of the conversation. Companies have the ability to tailor numerous features, including call scenarios, operating hours, greetings, escalation processes, and the voice and tone of the virtual assistant according to their brand identity. In urgent situations, Kalyvox can escalate calls to a human representative and dispatch notifications via email, SMS, Slack, or webhook, ensuring prompt assistance. The platform supports multiple languages and includes an intuitive dashboard for tracking calls, managing tickets, overseeing users, and adjusting settings. Furthermore, it integrates seamlessly with Google Calendar and various webhooks, facilitating easy connections with CRM systems and automation tools. This comprehensive solution not only improves customer interactions but also significantly optimizes business workflows and efficiency. By leveraging Kalyvox, organizations can enhance their communication strategies while maintaining a professional image.

What is FirstVoice AI?

FirstVoice AI provides a cloud-based reception solution specifically designed for small and medium enterprises that require assistance with incoming calls outside regular business hours. This service effectively handles business communications by answering common questions, taking messages, prioritizing urgent matters, and transferring calls according to the selected plan. Furthermore, it offers appointment management capabilities, allowing users to book, reschedule, or cancel appointments through seamless integration with various calendars and industry-specific platforms. Users also receive call summaries via text or email, enhancing communication. A standout feature is its speed-to-lead functionality, which ensures quick responses to new inquiries from supported web forms and social media sources. FirstVoice partners with clients to customize and test call scripts and integrations, providing regular updates to ensure alignment with evolving business needs. Primarily focused on the New Zealand market, it caters to a wide array of industries, such as trades, clinics, salons, hospitality, and professional services. The extent of integrations and feature sets depends on the connected systems and chosen plans, with advanced software connections and lead follow-up capabilities available for qualifying subscriptions, ultimately boosting customer service effectiveness in various sectors. Additionally, the platform aims to streamline operations and enhance client interactions, making it a valuable asset for businesses looking to improve their communication strategies.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Calendly
Cliniko
Fergus
Google Calendar
HubSpot CRM
Microsoft 365
ServiceM8

API Availability

API Availability

Pricing Information

$99
Free Trial Offered?

Pricing Information

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Kalyvox

Date Founded

2025

Company Location

France

Company Website

kalyvox.ai/en/

Company Facts

Organization Name

Digital Waves

Company Location

New Zealand

Company Website

www.firstvoice.co.nz

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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