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What is KaseSync?

Maximize your business's capabilities through strategic collaboration with KaseSync from Grazitti Interactive. KaseSync is a cutting-edge case connector that enables seamless bi-directional integration between your online community and CRM systems. By leveraging this innovative tool, you can significantly improve your customer support processes and enhance the overall client experience with efficient case management, robust administrative control, and outstanding partner support. Are you prepared to transform your customer service effectiveness? By merging your community with your CRM, you can escalate cases and provide assistance effortlessly, eliminating the hassle of switching between various platforms. This integration not only enhances service efficiency but also contributes to lower support costs, making it an intelligent decision for any business aiming to streamline operations. Additionally, embracing KaseSync positions your organization to respond more swiftly to customer needs, ensuring satisfaction and loyalty.

What is Hubcase?

Hubcase enhances the collaboration and escalation processes for support cases among business partners within the B2B sector. By integrating with existing case management systems such as Salesforce and NetSuite, it allows users to work within a familiar environment while benefiting from advanced B2B escalation capabilities. The backend operates through the Hubcase Exchange platform, enabling smooth communication with partner systems. If customer satisfaction, efficiency, accountability, visibility, and accuracy are your priorities, then Hubcase is the perfect fit for your needs. Additionally, for those who or their partners do not have a case management system, Hubcase offers a free cloud-based Help Desk that comes with built-in B2B features. Should you use a different system, please don't hesitate to contact us, as we might offer customized solutions to suit your requirements. Hubcase serves as an essential resource for service providers, resellers, or VARs who need quick responses from vendors or suppliers while relying on partners for the delivery of products or services. Not only does Hubcase streamline operational efficiency, but it also empowers users to enhance their support processes and bolster collaborative efforts in the competitive marketplace. By choosing Hubcase, you are investing in a tool that can significantly elevate the quality of your business interactions.

Media

Media

Integrations Supported

Salesforce
Khoros
Microsoft Dynamics 365
NetSuite
Vanillasoft
Zendesk

Integrations Supported

Salesforce
Khoros
Microsoft Dynamics 365
NetSuite
Vanillasoft
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grazitti Interactive

Date Founded

2008

Company Location

India

Company Website

www.kasesync.com

Company Facts

Organization Name

Hubcase

Company Location

United States

Company Website

www.hubcase.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

iPaaS

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Categories and Features

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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