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What is Kayana Kitchen Display System?

The Kayana Kitchen Display System (KDS) transforms the management of orders in restaurants and food-service kitchens by doing away with conventional paper tickets and utilizing live digital screens. This cutting-edge system brings together orders from multiple channels such as Kayana EPOS, self-service kiosks, online ordering, and WhatsApp into a single organized queue, which guarantees that every ticket reaches the correct preparation area. Kitchen personnel gain access to features like prep timers, color-coded prioritization, and customizable filters for dine-in, takeaway, and delivery, along with bump-and-recall capabilities to enhance their productivity. Additionally, the system synchronizes order statuses with both front-of-house and customer displays, while also delivering critical insights through order history and kitchen performance reports, aiding in operational evaluation. Designed for use on wall-mounted or countertop Android screens, this KDS is a vital part of the broader Kayana platform, which streamlines orders, payments, and overall operational processes. Serving a diverse range of establishments such as restaurants, quick-service outlets, dark kitchens, and multi-site hospitality operators, Kayana provides extensive support with human assistance available around the clock. This unwavering commitment to customer service extends to operators in various countries, including the UK, US, Canada, Ireland, Spain, the Netherlands, Australia, and the UAE, highlighting Kayana's dedication to uplifting the food-service sector. As the industry continues to evolve, the KDS stands out as a pivotal innovation that meets the increasing demands of modern food service.

What is Grub Direct?

Grub Direct provides an all-encompassing electronic point-of-sale (EPOS) and online ordering platform specifically designed for restaurants, cafés, and takeaway services. It features a versatile point-of-sale system that supports orders from phone, counter, dine-in, and delivery, along with a customizable online ordering website and mobile apps for customer convenience. Employees can utilize a shared dashboard to track orders, implement caller identification, and keep a record of order history, while also managing kitchen tickets, delivery zones, drivers, and menu changes. The platform significantly enhances the dining experience by incorporating functionalities such as table ordering, reservations, layout management, waitlists, and automated notifications through SMS and email. Furthermore, it allows restaurants to launch marketing campaigns and aligns Google Search and Maps reservations with their scheduling needs. The service includes comprehensive setup assistance, menu configuration support, staff training, and continuous customer service based in the UK. Designed with restaurant staff in mind, this system aims to efficiently manage direct orders and optimize daily operations for both takeout and dine-in, promising a smooth experience for both employees and patrons. In essence, Grub Direct stands out as a pivotal tool that not only boosts operational efficiency but also elevates customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Reserve witih Google

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

£7.50/week
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

On-Site Training

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/kitchen-display-system/

Company Facts

Organization Name

Grub Direct

Date Founded

2022

Company Location

United Kingdom

Company Website

grubdirect.co.uk

Categories and Features

Categories and Features

Online Ordering

Not specified

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