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What is Kibi CRM?

Kibi CRM is tailored to support small sales and service teams in managing inquiries, WhatsApp messages, callbacks, quotes, and invoices with greater efficiency. This software enables teams to track ownership of inquiries and determine subsequent actions in their processes. Users can capture inquiries from multiple sources, such as website forms, forwarded emails, webhooks, or by importing CSV files. The system offers insights into scheduled callbacks and any overdue follow-ups, while certain WhatsApp integrations allow businesses to keep utilizing the WhatsApp Business app seamlessly. Users can draft online quotes for customer approval, create invoices with payment links, and maintain comprehensive records for each inquiry. The Team and Growth plans come with additional features like lead routing, round-robin assignments, business texting, custom branding, brochures, and optional automatic payment reminders. Furthermore, the Growth plan provides insights into ad performance and conversion metrics, which can significantly boost marketing strategies. Access to quotes and invoices, along with monthly allowances, depends on the chosen plan. A complimentary 14-day trial grants users access to all features for up to 10 users without the need for a credit card, allowing teams to effectively explore the platform's capabilities. Paid plans can accommodate more users, but exceeding the specified limits for seats and messaging may result in extra charges, thereby offering adaptability for teams that are expanding. Additionally, the user-friendly interface ensures that even those who are not tech-savvy can navigate the features effortlessly.

What is Bridge AI?

Bridge AI functions as a WhatsApp CRM and lead-response solution specifically designed for small enterprises that draw inquiries via Facebook and Instagram ads, especially those utilizing click-to-WhatsApp methods. The platform's chatbot effectively interacts with incoming WhatsApp messages by offering users engaging, interactive questions, and it smoothly hands over conversations to team members when further help is needed. To maintain order, a unified inbox along with individualized logins for each team member is provided, while tools such as priority labels and lead assignments help teams focus on urgent prospects. Employees can adeptly manage sales deals within a structured pipeline, observe where potential clients disengage in the sales funnel, and record revenue from successful transactions. Furthermore, Bridge AI includes functionalities such as pre-written responses, WhatsApp chat links, QR codes, and automated replies to Instagram comments. This enables small teams to efficiently oversee conversations stemming from advertisements and monitor inquiries from the first touchpoint all the way through to final sales. By implementing this thorough strategy, the platform not only boosts team productivity but also enriches customer interaction, ultimately driving better business outcomes. Additionally, this system allows for a more streamlined approach to managing customer relationships, leading to greater satisfaction and loyalty.

Media

Media

Integrations Supported

WhatsApp
Facebook Ads
Google Ads
Instagram Ads
MSG91
Make
Razorpay
Stripe
Twilio
Zapier

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

$29/month
In the United States, Starter costs $29/month and includes 2 people. Quote and invoice availability and monthly allowances vary by plan. Additional people and messaging usage may cost extra.
Free Trial Offered?

Pricing Information

₹2,999/month
The Starter plan costs ₹2,999/month in India, excluding GST, or $29/month for international billing, excluding applicable taxes. A seven-day free trial is available without a credit card.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

StritMedia

Company Location

India

Company Website

kibihq.com

Company Facts

Organization Name

Pretiosus

Company Location

India

Company Website

connectbridge.ai

Categories and Features

CRM

Not specified

Lead Management

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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