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What is Kibi CRM?

Kibi CRM is tailored to support small sales and service teams in managing inquiries, WhatsApp messages, callbacks, quotes, and invoices with greater efficiency. This software enables teams to track ownership of inquiries and determine subsequent actions in their processes. Users can capture inquiries from multiple sources, such as website forms, forwarded emails, webhooks, or by importing CSV files. The system offers insights into scheduled callbacks and any overdue follow-ups, while certain WhatsApp integrations allow businesses to keep utilizing the WhatsApp Business app seamlessly. Users can draft online quotes for customer approval, create invoices with payment links, and maintain comprehensive records for each inquiry. The Team and Growth plans come with additional features like lead routing, round-robin assignments, business texting, custom branding, brochures, and optional automatic payment reminders. Furthermore, the Growth plan provides insights into ad performance and conversion metrics, which can significantly boost marketing strategies. Access to quotes and invoices, along with monthly allowances, depends on the chosen plan. A complimentary 14-day trial grants users access to all features for up to 10 users without the need for a credit card, allowing teams to effectively explore the platform's capabilities. Paid plans can accommodate more users, but exceeding the specified limits for seats and messaging may result in extra charges, thereby offering adaptability for teams that are expanding. Additionally, the user-friendly interface ensures that even those who are not tech-savvy can navigate the features effortlessly.

What is Hello Noreen?

Hello Noreen is an AI-driven receptionist designed for small businesses, adept at managing incoming calls and online chats by utilizing tailored business information and protocols to engage with callers or visitors effectively. This cutting-edge service can handle appointment requests, share booking links, ask for callback requests, or route inquiries to the right team members. Businesses can easily redirect their existing phone numbers to this service and establish follow-up communication through SMS, WhatsApp, or email. Furthermore, Hello Noreen provides integration capabilities and workflow connections that facilitate updates to CRM and scheduling platforms, with the setup process differing according to the selected plan. This solution is especially advantageous for small, service-oriented enterprises like home service providers, dental clinics, salons, property management agencies, and law firms that need a reliable automated point of contact for customer inquiries, ensuring they never miss out on potential client interactions. By optimizing communication and improving customer service standards, Hello Noreen enables these businesses to uphold a professional image while streamlining their operational processes. Ultimately, this innovative approach not only boosts efficiency but also enhances the overall customer experience, making it an invaluable asset for any small enterprise looking to grow.

Media

No images available

Media

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Integrations Supported

Make
Zapier
Facebook Ads
Google Ads
Instagram Ads
MSG91
Razorpay
Stripe
Twilio
WhatsApp

Integrations Supported

Make
Zapier
Google Calendar
HubSpot CRM
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
In the United States, Starter costs $29/month and includes 2 people. Quote and invoice availability and monthly allowances vary by plan. Additional people and messaging usage may cost extra.
Free Trial Offered?

Pricing Information

$0
Pay as you go has no monthly subscription fee, with usage billed at $0.20 per minute. Growth is $99/month and includes 300 minutes; additional minutes are $0.15/minute. A 7-day free trial requires a payment card. Optional setup or customization costs depend on the selected service.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

StritMedia

Company Location

India

Company Website

kibihq.com

Company Facts

Organization Name

HelloNoreen

Company Location

United Arab Emirates

Company Website

hellonoreen.com

Categories and Features

CRM

Not specified

Lead Management

Not specified

Categories and Features

AI Receptionists

Not specified

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