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What is Klient?

Klient PSA, previously known as Krow, delivers a comprehensive array of professional services automation tools that enhance client delivery. This platform serves as a cohesive solution for organizations and their service teams, fostering a highly connected and collaborative environment aimed at improving customer success. Built entirely on Salesforce's native architecture, Klient PSA prioritizes the needs of its users, enabling project teams to seamlessly interact with customers throughout the entire process, from sales to service delivery. Additionally, Klient's extensive suite includes features such as services proposals and CPQ, project and collaboration management, resource management, and billing and revenue recognition, ensuring that all aspects of service automation are covered. As a result, businesses can streamline their operations and improve efficiency, ultimately leading to better client outcomes.

What is Inspire Planner ?

Inspire Planner stands out as a top-tier project management application within the Salesforce environment, catering to organizations ranging from small enterprises to large public companies across various sectors. After years of searching for a Salesforce-native project management solution that met our needs, we encountered numerous applications on the Salesforce AppExchange that were either prohibitively expensive, overly complex, or introduced unfamiliar methodologies. This prompted us to leverage our skills and develop the application we had been seeking, leading to the creation of Inspire Planner. Equipped with a multitude of robust features, Inspire Planner includes capabilities such as multiple predecessor support, interactive Gantt charts, automation options, customizable templates, time tracking, and resource capacity planning, among others. If you're currently utilizing Microsoft Project, Smartsheet, or similar tools, Inspire Planner serves as an excellent resource for seamlessly integrating all your project management needs within Salesforce. Furthermore, its user-friendly design ensures that teams can quickly adapt and maximize productivity without steep learning curves.

Media

Media

Integrations Supported

Salesforce
Breadwinner
HubSpot CRM
HubSpot Customer Platform
Jira
NetSuite
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Education
Salesforce Agentforce Health
Salesforce Experience Cloud
Slack
Xero
Zendesk
Zendesk Sell

Integrations Supported

Salesforce
Breadwinner
HubSpot CRM
HubSpot Customer Platform
Jira
NetSuite
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Education
Salesforce Agentforce Health
Salesforce Experience Cloud
Slack
Xero
Zendesk
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per user per month
Free Trial Offered?
Free Version

Pricing Information

$40/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Klient PSA

Date Founded

2014

Company Location

Canada

Company Website

klient.com

Company Facts

Organization Name

Inspire Planner Inc.

Date Founded

2014

Company Location

Canada

Company Website

inspireplanner.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

Gantt Chart

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Planning

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Project Tracking

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

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