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What is Kloud 7?

Enhance the efficiency of your business communication with a modern cloud-based phone system tailored to meet contemporary requirements. Easily integrate leading applications and software solutions to refine your communication tactics. Maintain constant connectivity, promote effective collaboration, and enable smooth communication through business voice services that are available on any device at any moment. Take advantage of real-time call analytics to track every engagement and remain up-to-date. Employ a sophisticated call recording system equipped with AI-driven sentiment analysis to gain deeper insights into customer interactions. Ensure that your contact center callers enjoy a seamless experience, which ultimately translates to increased customer satisfaction and loyalty. This holistic approach not only simplifies communication processes but also cultivates an environment where productivity can thrive, leading to overall business growth.

What is Acepeak?

Acepeak provides an all-encompassing cloud communication and AI-fueled contact center solution designed for modern enterprises. This innovative platform effortlessly combines a variety of features such as business phone systems, high-definition voice calling, SMS and MMS messaging, video conferencing, team communication, call recording, voicemail, interactive voice response (IVR), and a range of AI-driven communication tools. Furthermore, Acepeak includes capabilities like an AI receptionist, support from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and smooth CRM integrations. Companies can easily manage voice, messaging, web chat, and social media interactions through a single, unified platform, effectively aiding teams that operate in multiple locations and countries. By leveraging Acepeak, organizations can optimize their communication workflows, enhance customer interactions, and effortlessly oversee all calls and conversations from one centralized hub, which ultimately leads to improved operational effectiveness and greater customer satisfaction. Its extensive functionalities empower businesses to adapt to the ever-evolving demands of the market while ensuring that their communication strategies remain robust and efficient.

Media

Media

No images available

Integrations Supported

Microsoft Teams

Integrations Supported

HubSpot CRM
Zoho CRM

API Availability

API Availability

Pricing Information

Subscription
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Kloud7 (often stylized as Kloud 7)

Date Founded

2012

Company Location

Mobile, Alabama, USA

Company Website

kloud7.com

Company Facts

Organization Name

Acepeak

Date Founded

2019

Company Location

Singapore

Company Website

www.acepeak.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

AI Call Center

Not specified

AI Receptionists

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

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