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What is Knack Brava?

The Knack Brava add-on for SAP Commerce provides an integrated solution for the B2B landscape, effectively connecting manufacturers, distributors, channel partners, and customers through various channels. By leveraging a diverse set of industry-specific workflows and its customizable features, organizations can deliver a remarkable omnichannel experience for their clientele at every interaction point. This tool significantly boosts operational efficiency by automating and refining the order management process, thus fostering a productive work environment. Users have the convenience of requesting quotes, modifying prices, and managing quote references directly within their shopping carts and order submissions. The main dashboard is designed for rapid retrieval of generated quotes, their associated values, and any draft orders, which streamlines administrative tasks. Furthermore, while reviewing product specifications, users can access a summary of all sanctioned quotes tied to that specific product, allowing for quick comparisons. Field sales representatives benefit from the ability to confirm order accuracy across different channels, ensuring that only valid quotes and correct quantities are processed, while upholding consistent pricing throughout the ordering framework. This functionality not only refines operational processes but also bolsters customer satisfaction by reducing the chances of errors in order fulfillment, ultimately leading to a more reliable purchasing experience for clients. In this way, businesses can enhance their reputation and foster long-lasting relationships with customers.

What is CSG Configure, Price, Quote (CPQ)?

Launch promotions, offers, and products with remarkable efficiency using the CSG Configure, Price, Quote (CPQ) solution. Leverage an array of features, including product definition, pricing, billing, and provisioning, to design innovative products and promotions. The guided sales wizards empower agents to navigate the order process with greater ease, ensuring a higher degree of order accuracy. CSG CPQ oversees all pertinent data, rules, and processes associated with products, services, and bundles, managing everything from initial pricing and packaging to billing and inventory. This streamlined approach drastically reduces the time and resources required to implement changes in products and pricing, ultimately resulting in cost savings and a faster market entry. Tailor new products and promotions to meet specific customer preferences, sales channels, and timing requirements. The Billing Configuration Edition facilitates the rapid editing of product portfolios, allowing for swift launches and adjustments of offers, thereby expediting time to market even further. Moreover, the integration of the Product Configurator into ACSR equips agents with essential information, enabling them to construct customer offers effectively, which ensures a smooth and user-friendly sales process. By adopting this holistic strategy, businesses can enhance the overall sales experience, cultivating improved customer satisfaction and fostering long-term loyalty, while also positioning themselves more competitively in the marketplace.

Media

Media

Integrations Supported

SAP Commerce Cloud
SAP Store

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Knack Systems

Company Location

United States

Company Website

www.knacksystems.com/solutions/knack-brava

Company Facts

Organization Name

CSG

Date Founded

1994

Company Location

United States

Company Website

www.csgi.com/capabilities/configure-price-quote/

Categories and Features

B2B eCommerce

Not specified

Categories and Features

CPQ

Not specified

Product Configurator

Not specified

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