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What is Koncert?

Koncert functions as a B2B Sales Engagement platform that has dedicated over 12 years to advancing innovations in B2B sales dialer technology. By harnessing the capabilities of AI, Koncert’s power dialer platforms significantly enhance the number of conversations and improve the sales pipeline. The tedious process of manually dialing each prospect has been transformed through automation, allowing for connections with live prospects and increasing conversations by as much as tenfold. With Koncert's sales dialers, organizations can facilitate more meetings, establish robust pipelines, and gain valuable insights for coaching and training their sales teams. The platform offers four distinct dialer options tailored to various sales workflows: the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer, all of which integrate seamlessly with leading CRMs. These dialers empower sales teams to drastically boost their conversations and optimize overall productivity. Additionally, Koncert's AI auto dialer and cadence platform serve as essential tools for B2B sales, enabling teams to amplify their conversations and enhance their pipeline effectively. Ultimately, leveraging Koncert's innovative solutions positions sales teams for greater success in a competitive market.

What is BelSmart?

Belsmart is a cloud-based outbound dialing platform that combines multiple dialing methods, CRM integrations, compliance controls, and call center management tools in one system. Sales teams can use Manual, Preview, Power, or Parallel dialing depending on the type of campaign and the amount of automation required. Manual Dialer provides click-to-call functionality and full lead visibility before each call, making it suitable for higher-value or compliance-sensitive outreach. Preview Dialer gives agents time to review lead and CRM information before placing a call, which can be useful for consultative or context-heavy conversations. Power Dialer automatically advances to the next lead when an agent becomes available, reducing idle time between calls. Parallel Dialer can call multiple numbers simultaneously and route only live answered calls to agents, supporting high-volume outbound operations. AI answering machine detection helps identify voicemails before connection, while local presence caller ID can display area codes that match the prospect's location. Belsmart includes integrations with major CRM platforms and can automatically synchronize calls, dispositions, notes, recordings, and follow-up activity. Compliance and quality capabilities include DNC scrubbing, consent tracking, abandoned-call controls, call recording, searchable transcripts, supervisor listen, whisper, and barge functions, and real-time reporting. The platform also supports smart lead recycling, multi-tenant environments, white-label deployments, REST APIs, webhooks, Zapier, Google Sheets, and custom integrations. Belsmart is designed for sales teams, lead generation agencies, BPOs, call centers, and regulated outbound organizations that need flexible dialing, CRM-connected workflows, compliance controls, and centralized campaign management.

Media

Media

No images available

Integrations Supported

Apollo
Gmail
Gong
Google Chrome
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Microsoft 365
Outreach
Salesforce
Salesloft
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$15/user/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Koncert

Date Founded

2004

Company Location

United States

Company Website

www.koncert.com

Company Facts

Organization Name

Beltalk Solutions

Date Founded

2013

Company Website

belsmart.io

Categories and Features

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Parallel Dialers

Not specified

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Phone Call Interactions
Pipeline Visibility
Sales Coaching

Sales Acceleration

Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Dialers

Not specified

Sales Enablement

Collaboration
Contact Management
Lead Management
Performance Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Email Marketing
Lead Management
Opportunity Management
Performance Metrics
Sales Forecasting

Categories and Features

Auto Dialer

Not specified

Parallel Dialers

Not specified

Power Dialers

Not specified

Sales Dialers

Not specified

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Popular Alternatives

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