Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 60 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • SalesTarget.ai Reviews & Ratings
    29 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    30 Ratings
    Company Website
  • CallTools Reviews & Ratings
    538 Ratings
    Company Website
  • CallHub Reviews & Ratings
    426 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,300 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    927 Ratings
    Company Website
  • Creatio Reviews & Ratings
    523 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    134 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Adversus Reviews & Ratings
    170 Ratings
    Company Website

What is Koncert?

Koncert functions as a B2B Sales Engagement platform that has dedicated over 12 years to advancing innovations in B2B sales dialer technology. By harnessing the capabilities of AI, Koncert’s power dialer platforms significantly enhance the number of conversations and improve the sales pipeline. The tedious process of manually dialing each prospect has been transformed through automation, allowing for connections with live prospects and increasing conversations by as much as tenfold. With Koncert's sales dialers, organizations can facilitate more meetings, establish robust pipelines, and gain valuable insights for coaching and training their sales teams. The platform offers four distinct dialer options tailored to various sales workflows: the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer, all of which integrate seamlessly with leading CRMs. These dialers empower sales teams to drastically boost their conversations and optimize overall productivity. Additionally, Koncert's AI auto dialer and cadence platform serve as essential tools for B2B sales, enabling teams to amplify their conversations and enhance their pipeline effectively. Ultimately, leveraging Koncert's innovative solutions positions sales teams for greater success in a competitive market.

What is CloudTalk?

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Media

Media

Integrations Supported

Gong
HubSpot CRM
HubSpot Customer Platform
Outreach
Salesforce
Salesloft
ChatBot
Enthu.ai
Freshdesk
Gmail
LinkedIn
LiveAgent
Pipedrive
Pitch Patterns
Playvox
Slack
Success4
WhatsApp
Wufoo
Zendesk Sell

Integrations Supported

Gong
HubSpot CRM
HubSpot Customer Platform
Outreach
Salesforce
Salesloft
ChatBot
Enthu.ai
Freshdesk
Gmail
LinkedIn
LiveAgent
Pipedrive
Pitch Patterns
Playvox
Slack
Success4
WhatsApp
Wufoo
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25.00/month (billed annually)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Koncert

Date Founded

2004

Company Location

United States

Company Website

www.koncert.com

Company Facts

Organization Name

CloudTalk

Date Founded

2016

Company Location

United States

Company Website

www.cloudtalk.io

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

PBXware Reviews & Ratings

PBXware

Bicom Systems