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What is Korra?

Enhance the potential of your content with a customized support platform similar to ChatGPT. Korra revolutionizes the customer support landscape by leveraging advanced natural language processing to interpret complex questions, delivering contextually appropriate and accurate responses sourced exclusively from your proprietary materials. Users can anticipate receiving precise answers, complete with highlighted information or time stamps for effortless referencing. Experience a smarter, more efficient, and continuously evolving AI knowledge base that adjusts to the changing needs of your business. Establishing your automated, private AI knowledge base is a quick process that takes only seconds. Korra supports all file types, including videos, and securely integrates knowledge solely from the documents you provide. You can swiftly customize, brand, and launch your AI chat support solution without hassle. With three robust deployment options available, customers can interact with Korra from any device, at their convenience, and in their preferred manner. Additionally, the platform offers a traditional knowledge base search interface that can be accessed via a dedicated support URL, ensuring a smooth user experience. This cutting-edge solution not only simplifies support but also significantly boosts customer satisfaction and engagement, making it an invaluable asset for any organization looking to optimize its support services. By leveraging such a dynamic tool, businesses can ensure they are always one step ahead in addressing customer needs.

What is Jinbox?

Jinbox equips financial institutions and solution providers with the tools necessary to enhance and automate a range of processes, such as sales, procurement, and innovation. The Jinbox Knowledge Management Platform allows users to derive critical insights from sales data, making this information accessible at the right times and promoting the reuse of an extensive knowledge base to improve future sales efforts. This platform acts as an all-encompassing solution aimed at accelerating sales administration tasks while seamlessly creating a corporate knowledge repository. By utilizing the enterprise data lake, it converts raw data into practical knowledge through cutting-edge AI algorithms. Furthermore, it allows organizations to harness their internal resources and data to swiftly and effectively address client inquiries while producing a well-structured knowledge base. In addition, Empower, a tablet application and digital platform, adopts an innovative approach to design urban layout scenarios based on community feedback, ensuring that the perspectives of residents are incorporated into the planning process. This collaboration between Jinbox and Empower highlights their dedication to fusing advanced technologies with user-focused design, ultimately leading to improved operational effectiveness. With such a comprehensive approach, these platforms not only enhance business processes but also foster a more engaged and responsive relationship with the community.

Media

Media

Integrations Supported

ChatGPT
Confluence
Dropbox
Google Drive
Salesforce
Slack
YouTube
Zendesk

Integrations Supported

ChatGPT
Confluence
Dropbox
Google Drive
Salesforce
Slack
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Korra

Company Location

Israel

Company Website

korra.ai/

Company Facts

Organization Name

Jinbox

Date Founded

2011

Company Location

Switzerland

Company Website

www.jinbox.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Visual Search

Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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