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What is LEX Reception?

We are committed to enhancing the growth of your practice. As a specialized legal answering service, we manage your phone calls, enabling you to focus fully on your workload. At LEX, we prioritize talent over location, which allows us to recruit only the most qualified individuals rather than those who are simply nearby. Our receptionists provide a professional yet personal touch to your calls, free from the interruptions of an open office environment or the limitations of cubicles. LEX equips your business with tools designed to promote sustainability, productivity, and flexibility no matter where you are. You can access your messages whether you're at home or in the courtroom. Our mobile app and client dashboard are user-friendly, innovative, and accessible, enhancing your experience. By utilizing our services, you can save valuable time, expand your client base, and improve your financial results. There’s no waiting involved, and no cumbersome downloads are necessary. Additionally, you can invite team members to join the conversation and seamlessly log in directly from your browser, ensuring smooth communication.

What is Conversational?

Clients expect quick responses when they reach out for assistance. We meet these expectations, enabling you to deliver outstanding service that leaves a lasting impression. Our virtual receptionists, based in North America, engage with callers as if they were present in your office. Your focus is essential for your business's prosperity, and we help you keep it directed toward what matters most. When a call arrives during the times you've designated for Conversational to take calls, a dedicated receptionist answers with a tailored message that aligns with your brand identity. They follow your specific guidelines for handling calls, whether that involves setting up appointments, responding to common inquiries, or recording messages. You receive immediate updates about calls, messages, and new appointments, all seamlessly added to your calendar, so you’re always in the loop. This comprehensive support guarantees that your clients feel appreciated and cared for at all times, fostering a strong relationship between your business and its customers. Ultimately, our service not only enhances client satisfaction but also contributes to the overall efficiency and effectiveness of your operations.

Media

Media

Integrations Supported

8am MyCase
Clio
Filevine
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Law Ruler
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Salesforce
Setmore
Slack
WhatsApp
Zapier
Zoho CRM
monday AI work platform

Integrations Supported

8am MyCase
Clio
Filevine
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Law Ruler
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Salesforce
Setmore
Slack
WhatsApp
Zapier
Zoho CRM
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$209 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LEX Reception

Date Founded

2011

Company Location

United States and Canada

Company Website

www.lexreception.com

Company Facts

Organization Name

Conversational

Company Location

United States

Company Website

conversational.com

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