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What is LP-CRM?

LP-CRM is a unique customer relationship management solution developed in Ukraine, tailored for the needs of dropshipping and retail businesses. This platform allows users to efficiently track orders, optimize call center functions, and automate warehouse duties along with data analysis, all in one cohesive interface. From lead generation to shipping processes, every aspect is covered, making it suitable for both startups and seasoned companies aiming for expansion. Moreover, it offers smooth integration with landing pages, telecommunication systems, bots, and marketing initiatives, which boosts overall productivity. By utilizing LP-CRM, organizations can anticipate a holistic approach that makes managing their operations more straightforward and effective. In essence, this system not only simplifies workflow but also supports businesses in scaling their operations successfully.

What is Eleveo?

Our globally recognized solutions for contact center compliance and workforce optimization have received numerous accolades. By implementing compliance recording, businesses can safeguard themselves against theft, legal issues, and potential fines. Eleveo offers comprehensive coverage tailored to your requirements, accommodating everything from voice calls to land mobile radios. To maintain compliance, users have the option to anonymize or eliminate sensitive information from their data. Data archiving can be customized based on specific rules or can be done automatically through categorization features. Additionally, you can oversee your team's voice interactions with clients effectively. Every action taken within the system is logged for auditing purposes, and simplified extracts are available for thorough compliance reviews. It is essential to record support, sales, and back-office business transactions to protect your interests, ensuring everything is documented in a centralized location. With decades of experience in recording voice conversations, our solutions have gained the trust of clients worldwide, reinforcing our commitment to excellence in compliance and optimization. This level of reliability makes us a preferred choice for businesses striving for operational integrity.

Media

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Media

Integrations Supported

Amazon Connect
CallFinder
Cisco Unified Contact Center
Microsoft Teams
Webex Contact Center
Zoom Contact Center

Integrations Supported

Amazon Connect
CallFinder
Cisco Unified Contact Center
Microsoft Teams
Webex Contact Center
Zoom Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

$9
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LP-CRM

Date Founded

2014

Company Location

Ukraine

Company Website

lp-crm.biz

Company Facts

Organization Name

Eleveo

Date Founded

1999

Company Location

United States

Company Website

www.eleveo.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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