Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Laaffic?

Laaffic is a globally recognized SMS and voice marketing platform trusted by more than 5,000 brands to power their gaming marketing and customer engagement strategies worldwide. With over 17 years of industry experience, Laaffic operates a robust, globally distributed direct-to-carrier network that guarantees exceptional SMS delivery rates and ultra-low latency for voice calls, ensuring timely and reliable communications. Their programmable API offers effortless integration into existing workflows, enabling businesses to launch campaigns quickly and scale operations without technical hurdles. Laaffic’s SMS marketing outperforms other channels with higher user acceptance, better open rates, and lower cost-per-lead, helping clients drive rapid product adoption and commercial success. Beyond marketing, Laaffic provides secure OTP and voice authentication services that bolster security and build customer trust. The company’s dedicated 24/7 premium support team offers expert technical guidance and industry insights, ensuring clients maximize their campaign ROI. Sending over 1.5 billion messages monthly, Laaffic combines unmatched scale with personalized customer service. Their comprehensive solutions cater to the unique demands of gaming and other industries, making them a preferred partner for global brands looking to grow. Laaffic’s commitment to quality, reliability, and innovation helps businesses engage customers more effectively and efficiently. Overall, Laaffic is a powerful platform that drives brand growth through scalable, secure, and high-impact communication solutions.

What is Infobip?

Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale. Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels. THE INFOBIP EDGE (1) Tailored omnichannel customer interactions Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications. (2) Worldwide influence with localized service With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices. (3) Comprehensive customer engagement solutions Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.

Media

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Media

Integrations Supported

Integrations Supported

Aritic Swarm
Azure Marketplace
ClpHub
GBPly
Grok Bot
LeadsBridge
Meya
Navixy
Onro
Outdoo AI
PubNub
Quickwork
Rayven
Ringostat
Rows
Salesforce Agentforce Marketing
Solutions by Text
VK
Workers by Delos
Wufoo

API Availability

API Availability

Has API

Pricing Information

$0
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Laaffic

Date Founded

2006

Company Location

Singapore

Company Website

laaffic.com

Company Facts

Organization Name

Infobip

Date Founded

2006

Company Location

Headquartered in London, Infobip has 60+ offices on 6 continents

Company Website

www.infobip.com

Categories and Features

SMS Marketing

Not specified

Categories and Features

AI Call Center

Not specified

Call Center

IVR / Voice Recognition

Chat SDK & API

Not specified

Chatbot

Not specified

Communication APIs

Not specified

Conversational AI

Not specified

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Mobile Messaging
Multi-Channel Communication
Video Chat

Customer Communications Management

Interactive Content
Multi-Channel Communications
On-Demand Communications

Customer Engagement

Analytics
Communication Management
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection

Email APIs

Not specified

IVR

Call Center
Call Recording
Call Routing
Text to Speech

Live Chat

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes

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