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What is LawyerLine?

Understanding that each law firm has its own unique characteristics, LawyerLine provides customized plans designed to meet your individual requirements and preferences. You have the freedom to choose features that align with your vision, and we will collaborate to create the best solution for your legal practice. Our professional receptionists excel in delivering exceptional call handling, ensuring that every incoming call is answered with a friendly and personalized touch, along with tailored voicemail options. In addition to managing incoming calls, we also ensure the seamless transfer of essential calls directly to your phone line. With over eight years of dedicated experience as legal intake specialists, LawyerLine has refined the client intake process to offer superior case inquiries that you can personalize, giving you vital information to advance your legal cases efficiently. We go beyond being just an answering service; our approach guarantees that each attorney receives a detailed call summary, daily call recap, and thorough monthly report, keeping law firms organized and informed. Furthermore, we help significantly decrease the administrative workload for our busiest clients each year, which enhances client conversion rates for smaller practices. Ultimately, our dedication to personalized service and operational efficiency allows legal professionals to devote more time to their practice rather than logistical concerns, fostering a more productive environment. This focus not only improves client relations but also helps attorneys grow their business more effectively.

What is BigHand Resource Management?

BigHand Resource Management acts as an all-encompassing platform for law firms, facilitating the efficient distribution of legal tasks and resources while assisting in identifying available staff, forecasting usage rates, and planning career advancements for lawyers. This cutting-edge tool delivers instant insights on team availability and related costs, boosts profitability for legal cases, and promotes diversity, equity, and inclusion through equitable task allocation. Users can track capacity at both the individual attorney level and across various practice groups within the firm. Additionally, it supports strategic work distribution by considering factors such as client requirements, vacation schedules, profitability, and DEI goals. Lawyers are also empowered to evaluate their performance against crucial metrics and targets, cultivating a sense of accountability for their roles. The platform further includes a searchable database of attorney competencies, industry knowledge, established networks, and language skills, while offering a transparent overview of current expenditure rates and projected distributions compared to matter budgets, ultimately assisting partners in managing matters more efficiently. By integrating these functionalities, BigHand Resource Management enhances operational workflows and aligns with the long-term strategic objectives of the firm, ensuring sustainable growth and improved effectiveness in legal practice. Moreover, it creates an environment where both individual lawyers and the firm as a whole can thrive through informed decision-making and proactive management.

Media

Media

Integrations Supported

.NET
Google Wallet
Microsoft Office 2021
PayPal
Stripe
Visual Studio

Integrations Supported

.NET
Google Wallet
Microsoft Office 2021
PayPal
Stripe
Visual Studio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LawyerLine

Company Location

United States

Company Website

www.lawyerline.com

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/resource-management/

Categories and Features

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

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