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What is LazyTradie?

LazyTradie is an AI-driven receptionist and booking solution designed specifically for trade businesses across Australia that operates on a subscription model. It adeptly handles customer inquiries through various channels including phone, SMS, and website chat, while efficiently gathering essential job details, addressing frequently asked questions, and producing quotes based on the business's tailored pricing. The system also enables the booking or rescheduling of appointments in sync with the integrated ServiceM8 calendar. In instances of urgent requests, it can promptly escalate issues to the tradie, as well as send notifications and updates related to bookings. For those seeking additional features, premium subscription plans provide options for staff allocation, greater inquiry management capabilities, and detailed monthly performance reports. LazyTradie can either integrate an AI booking assistant into an existing website or provide a standalone website solution for an extra charge. This service proves advantageous for trade businesses, allowing them to manage inquiries and appointments efficiently while on-site, as all customer data, job details, and schedules are automatically synchronized with ServiceM8 for effortless record-keeping. Customers benefit from the convenience of reaching out through standard phone calls, text messages, or web chats, thus removing the need for any specialized applications. Overall, this innovative solution significantly boosts both operational efficiency and customer satisfaction within the trade industry, making it an invaluable asset for businesses aiming to enhance their service delivery.

What is FirstVoice AI?

FirstVoice AI provides a cloud-based reception solution specifically designed for small and medium enterprises that require assistance with incoming calls outside regular business hours. This service effectively handles business communications by answering common questions, taking messages, prioritizing urgent matters, and transferring calls according to the selected plan. Furthermore, it offers appointment management capabilities, allowing users to book, reschedule, or cancel appointments through seamless integration with various calendars and industry-specific platforms. Users also receive call summaries via text or email, enhancing communication. A standout feature is its speed-to-lead functionality, which ensures quick responses to new inquiries from supported web forms and social media sources. FirstVoice partners with clients to customize and test call scripts and integrations, providing regular updates to ensure alignment with evolving business needs. Primarily focused on the New Zealand market, it caters to a wide array of industries, such as trades, clinics, salons, hospitality, and professional services. The extent of integrations and feature sets depends on the connected systems and chosen plans, with advanced software connections and lead follow-up capabilities available for qualifying subscriptions, ultimately boosting customer service effectiveness in various sectors. Additionally, the platform aims to streamline operations and enhance client interactions, making it a valuable asset for businesses looking to improve their communication strategies.

Media

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Media

No images available

Integrations Supported

ServiceM8

Integrations Supported

ServiceM8
Calendly
Cliniko
Fergus
Google Calendar
HubSpot CRM
Microsoft 365

API Availability

API Availability

Pricing Information

A$299/month
The Solo plan costs A$299/month, and the Business plan for 2–4 staff costs A$499/month. Both prices include GST, are billed month to month, and have no setup fee or lock-in. Every monthly plan includes a basic website. Standalone website packages cost A$699 one time, or A$999 one time with local SEO.
Free Version
Free Trial Offered?

Pricing Information

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

LazyTradie

Date Founded

2026

Company Location

Australia

Company Website

lazytradie.com.au

Company Facts

Organization Name

Digital Waves

Company Location

New Zealand

Company Website

www.firstvoice.co.nz

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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