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Ratings and Reviews 0 Ratings
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The system adeptly captures leads from multiple channels, utilizing scoring and distribution techniques while ensuring streamlined follow-ups through its integrated pipeline. Its cloud telephony features include IVR systems, toll-free and virtual numbers, click-to-call functionalities, and missed call services, while the WhatsApp Business API enables bulk messaging, chatbot automation, and effective routing of missed calls to WhatsApp. Moreover, AI-driven chatbots are implemented to qualify leads and promptly address inquiries at any hour, and the omnichannel marketing features support campaigns via SMS, email, voice broadcast, and WhatsApp, all enhanced by cohesive analytics that improve overall performance and strategic decision-making. In addition to its impressive features, LeadNXT continually evolves to meet the changing needs of businesses, ensuring they stay ahead in competitive markets.
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Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:
-Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.
-Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.
-API Connect: A unique communication API suite to assist communication needs for mobile and web applications.
-Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.
Our products are expertly designed to enable businesses to deliver exceptional experiences at every stage of the customer journey.
Headquartered in Gurgaon, Acefone is trusted by over 5,000 global enterprises, supported by a skilled workforce of more than 200 professionals across Gurgaon, Mumbai, and Bangalore. We provide seamless communication solutions with industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our commitment to security is demonstrated by our ISO 27001 certification, complemented by a 99.95% uptime guarantee.
Acefone’s user-friendly, insight-driven platform offers over 300 features across multiple channels, including Voice, WhatsApp, SMS, and more. With customizable integrations powered by robust APIs, our solutions are tailored to meet the unique requirements of every business.
Media
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Integrations Supported
Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Integrations Supported
Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19.99 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LeadNXT
Date Founded
2014
Company Location
India
Company Website
www.leadnxt.com
Company Facts
Organization Name
Acefone
Date Founded
2019
Company Location
Gurugram, Haryana, India
Company Website
www.acefone.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing