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What is Lemur Live Chat?

Lemur Live Chat Integration provides an all-in-one solution for customer communication by merging instant messaging and online chat features into a single, user-friendly widget. Support agents can be easily contacted via direct calls, eliminating unnecessary callbacks and streamlining the support process. Implementing this tool on your website and integrating it with various CRM systems is a straightforward process that requires just a few clicks, ensuring compatibility with any website layout. The chat settings are highly customizable, allowing businesses to create a unique experience that aligns with their specific requirements and preferences. Additionally, customer information can be seamlessly transferred to CRM platforms, significantly improving operational efficiency. Lemur Live Chat promotes innovative methods of engaging with clients, facilitating communication not only through live chat but also via a selection of popular messenger applications. By quickly incorporating Lemur Live Chat into your website and CRM, support managers can receive direct calls and immediately access comprehensive client data following the very first engagement. This integration supports major platforms such as Viber, Telegram, WhatsApp, Facebook, and VK, allowing clients to reach your support service through their preferred channels. Consequently, support agents can efficiently manage inquiries within a cohesive system while ensuring organized storage of client information. This comprehensive integration not only optimizes support operations but also significantly enhances overall client satisfaction, paving the way for stronger customer relationships. Ultimately, Lemur Live Chat Integration represents a transformative approach to customer support that adapts to the modern communication landscape.

What is CallbackHunter?

The innovation centers on a unique approach that guarantees precise monitoring of the callback button's position on your website. Our extensive database comprises 12 million individuals who have shown interest in receiving calls via CallbackHunter, allowing us to pre-fill their numbers in the widget for an immediate connection with a single click, which greatly enhances our conversion rates. We are fully compliant with the regulations outlined in the 152 FZ “On the Protection of Personal Data” law, ensuring the utmost security of all personal data. CallbackHunter 7 can also utilize user information from social media platforms such as VK and Twitter, provided users have given their consent for this data sharing. Through your personal dashboard, you will have access to the social media profiles of visitors who have either initiated a chat, requested a call, or sent an SMS. Before connecting with a client, CallbackHunter provides your agent with the client’s name and pertinent information, enabling a more tailored interaction. This feature allows you to effectively handle any complaints or continue discussions that may have been abruptly cut off, utilizing the functionalities offered by social media platforms. Furthermore, this seamless integration not only improves the user experience but also enhances the overall communication effectiveness, paving the way for more meaningful engagements.

Media

Media

Integrations Supported

Discord
Facebook Messenger
Kommo
LINE
Planfix
Skype
Slack
Telegram
VK
Viber
WeChat
WhatsApp
Workslam

Integrations Supported

Discord
Facebook Messenger
Kommo
LINE
Planfix
Skype
Slack
Telegram
VK
Viber
WeChat
WhatsApp
Workslam

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lemur

Date Founded

2018

Company Location

Poland

Company Website

lemur.io

Company Facts

Organization Name

CallbackHunter

Date Founded

2014

Company Location

United States

Company Website

callbackhunter.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

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