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What is LinkLive?

Say goodbye to fragmented and uncoordinated interactions. With LinkLive, all the crucial tools needed for sophisticated digital engagement are seamlessly integrated into a single web platform. The age of the digital workplace has begun, providing the flexibility that you desire. LinkLive enables your teams to securely connect with customers from anywhere, at any time, and through the devices you regularly use, all without requiring any downloads. Our mission is to create and maintain intelligent connections that support healthier lifestyles and enhance financial security. Equip your customer service teams with a wide range of AI-enhanced communication tools, such as chat, text, voice calls, and video conferencing, all housed within one unified interface. Effortlessly switch between modes, share files, co-browse, and arrange follow-ups without the inconvenience of juggling multiple applications. Allow chatbots to manage routine tasks, enabling agents to focus on resolving more intricate customer inquiries. Additionally, utilize a variety of tools to analyze contact center data, evaluate agent performance, and strategically prepare for periods of high call volume. By simplifying these processes, LinkLive not only boosts operational efficiency but also enriches the overall customer experience, ensuring that both clients and teams thrive in this digital landscape. The future of customer engagement is here, and it's more connected than ever.

What is Blink?

Blink serves as a robust employee experience platform aimed at fostering connectivity and engagement among frontline workers through a unified, mobile-first application. The platform boasts an easy-to-navigate news feed that delivers company updates, secure messaging capabilities for instantaneous communication, and a centralized hub for retrieving vital documents, policies, and resources. In addition, Blink incorporates digital forms to facilitate smoother workflows and effective data gathering, along with seamless single sign-on (SSO) features for convenient access to various workplace tools. By optimizing communication channels and improving accessibility, Blink enables organizations to enhance collaboration and engagement within their workforce. Its user-friendly design guarantees that employees remain informed, engaged, and efficient, regardless of their work environment. Ultimately, Blink transforms the way organizations interact with their employees, fostering a more connected and motivated workforce.

Media

Media

Integrations Supported

Integrations Supported

Airbrake
Datadog
Dropbox
HubSpot Customer Platform
Jira
Josys
Microsoft 365
Opsgenie
Raygun
SAP Business One
SAP SuccessFactors
Salesforce
Sentry
ServiceNow
SolarWinds Pingdom
Zapier
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3.40 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Revation Systems

Company Location

United States

Company Website

revation.com/linklive/

Company Facts

Organization Name

Blink

Date Founded

2015

Company Location

United States

Company Website

joinblink.com

Categories and Features

Categories and Features

Collaboration

Brainstorming
Chat / Messaging
Contact Management
Content Management
Document Management

Community

Content Management
Content Moderation
Discussions / Forums
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Surveys & Feedback

Employee Engagement

Benchmarking
Employee Recognition
Pulse Surveys

Employee Experience

Not specified

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Photo Gallery
Social Sharing
Survey Management

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Portal

Chat
Collaboration
Content Management
File Sharing
Search

Remote Work

Not specified

Team Chat

Not specified

Team Communication

Activity / News Feed
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Video Conferencing

Unified Communications

Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

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