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What is Live Assist for Microsoft Dynamics 365?

Our advanced co-browsing solution enables real-time audio and video interactions with customers directly on your website or application, simplifying the enhancement of customer satisfaction. This powerful feature allows you to lead users through your platform, assist them with completing purchases, help with form submissions, provide recommendations, and much more, all while leveraging audio and video functionalities. Users will appreciate that there’s no requirement to download any plugins or additional applications. In addition, we've partnered with LivePerson to introduce a groundbreaking engagement method known as Messaging, which transforms traditional Live Chat by offering increased flexibility. Moreover, we have integrated popular third-party communication platforms such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, enabling agents to manage these Messaging conversations seamlessly within Dynamics 365 for a more efficient experience. This holistic approach not only boosts interaction but also helps in building stronger connections with your clientele, ultimately leading to enhanced loyalty and satisfaction. By leveraging these innovative tools, businesses can create a more interactive and responsive environment for their customers.

What is Adsoup?

Introducing Adsoup Live Chat, a comprehensive solution that seamlessly integrates with unlimited websites, allows connections to an unlimited number of Facebook Pages, and supports a company email account along with WhatsApp and SMS communications; additionally, it enables the direct receipt of Facebook Leadgen forms into the Sales Reporting Tool for enhanced tracking and management. This platform is designed to streamline communication and improve customer engagement across various channels.

Media

Media

Integrations Supported

Apple Business Chat
Facebook Messenger
Instagram
LivePerson
Microsoft Dynamics 365
Twilio
WhatsApp
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$25.00/month
Adsoup has a free, but limited account and a $25 per month Pro account with addons.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Communication Business Avenue

Date Founded

2006

Company Location

Japan

Company Website

www.cafex.com

Company Facts

Organization Name

Adsoup

Date Founded

2014

Company Location

Thailand

Company Website

adsoup.com

Categories and Features

Campaign Management

Lead Management
Multi-Campaign

Co-Browsing

Not specified

Customer Satisfaction

Call Reporting

Customer Service

Alerts / Escalation
Live Chat
Queue Management

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Live Chat

Not specified

Sales

Not specified

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