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What is LiveBank?

LiveBank emerges as a pioneering fintech platform that effectively combines the advantages of affordable self-service online banking with the personalized guidance typically found in physical branches. Acting as an omnichannel solution, it facilitates immediate and secure customer interactions across a variety of platforms, such as chat, video, audio, and social media, which significantly improves the remote advisory experience. Featuring an array of tools for collaboration, communication, routing, and recording, this platform allows users to create a tailored experience that fully leverages an omnichannel strategy. By empowering banks to engage with customers through attractive offers and timely assistance via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), and Biometrics, among other features, it transforms the way financial services are delivered. Uniquely, it is the first of its kind to integrate support for a bank's sales and operational workflows, enabling effective cross-selling and up-selling through personalized offer presentations. Additionally, LiveBank's versatile functionalities ensure that financial institutions can adeptly address the varied requirements of their clients, ultimately boosting customer satisfaction and loyalty while fostering long-lasting relationships. This comprehensive approach positions LiveBank as a game-changer in the fintech landscape, redefining how banks interact with their customers in a digital age.

What is BankingLab?

BankingLab offers a comprehensive SaaS platform that encompasses a wide range of digital banking solutions. The platform includes specialized modules for customer account management, payment processing, card issuance, loan facilitation, and deposit handling. Furthermore, it provides API access for both web and mobile applications to enhance user experience. As a service provider, BankingLab takes innovative ideas and nurtures them into successful fintech ventures. We are dedicated to supporting entrepreneurs with cutting-edge technology and expert guidance from the conception of their business ideas to the launch of fully licensed financial institutions. The fintech industry's evolution is driven by talented professionals, and we pride ourselves on our team's commitment to continually refining their skills while helping clients develop competitive products and services. If you are eager to be a part of our journey, we invite you to apply. While you focus on your customers, we handle critical technological functions such as online identity verification through KYC/KYB, card issuance, and providing a solid banking framework. Together, we have the potential to transform the financial landscape significantly and create lasting impacts. Join us in shaping the future of banking!

Media

Media

Integrations Supported

Kasisto KAI

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

LiveBank

Company Location

Poland

Company Website

livebank24.com

Company Facts

Organization Name

BankingLab

Company Location

Netherlands

Company Website

bankinglab.com

Categories and Features

Online Banking

Not specified

Categories and Features

Banking

Not specified

Online Banking

Not specified

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