Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Intermedia Unite Reviews & Ratings
    1,634 Ratings
    Company Website
  • Google Workspace Reviews & Ratings
    69,271 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Switcher Studio Reviews & Ratings
    21 Ratings
    Company Website
  • net2phone Reviews & Ratings
    197 Ratings
    Company Website
  • InfoBox Reviews & Ratings
    47 Ratings
    Company Website
  • Overmonitor Reviews & Ratings
    8 Ratings
    Company Website
  • EventsAir Reviews & Ratings
    154 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    41 Ratings
    Company Website
  • iBabs Reviews & Ratings
    79 Ratings
    Company Website

What is LiveConf?

Liveconf is a cloud-based video solution designed to enhance interoperability between various communication platforms. By creating a cohesive video system, it bridges the gap between technologies that usually do not interact smoothly. Many traditional platforms, such as Skype, Teams, or Google Hangouts, face challenges in integrating with H323 or SIP video conferencing endpoints. Liveconf addresses this issue by allowing these endpoints to function as if they are part of Skype, Teams, or Google Hangouts, providing seamless connectivity. Users benefit from an easy-to-navigate interface that enables them to invite external participants and video systems through Teams or Outlook with minimal effort. For added convenience, a single button press on devices like Cisco or Polycom simplifies the connection process further. Moreover, Liveconf includes a secure lobby within Teams for guests and external video units, while corporate systems can bypass this lobby, creating a more efficient workflow. By streamlining the connection process across different platforms, Liveconf significantly improves the overall video communication experience. This innovative approach not only saves time but also fosters collaboration in ways that were previously unachievable.

What is Clarity Connect?

Clarity Connect is a specialized solution crafted for seamless utilization with Skype for Business, allowing for smooth integration that requires no additional software installations. Users, including agents and supervisors, can easily access its capabilities by simply opening their web browser, facilitating a hassle-free experience. This platform coexists with the existing Skype for Business infrastructure and call management, capitalizing on its unified communications and collaboration features while ensuring the high voice quality and reliability that users expect from Skype for Business. As a cloud-based option, Clarity Connect empowers organizations to establish a contact center that complements their on-premises Skype for Business environment. Additionally, it does away with the necessity for further on-site infrastructure or software clients, resulting in reduced costs and improved operational efficiency. Developed by Perficient, Clarity Connect is designed to scale effortlessly to meet the intricate demands of widely distributed contact centers, all without the financial burden of costly hardware or the need for specialized operational staff. This adaptability makes it an excellent choice for businesses aiming to enhance their communication processes and optimize their overall strategy. Moreover, its ease of integration and cost-effectiveness position it as a compelling option for organizations looking to innovate in their customer engagement efforts.

Media

Media

Integrations Supported

Google Calendar

Integrations Supported

Amazon Connect
HCL MyXalytics
Salesforce
VoiceBase

API Availability

API Availability

Pricing Information

$25 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LiveConf

Date Founded

2013

Company Location

United States

Company Website

www.liveconf.net

Company Facts

Organization Name

Perficient

Date Founded

1994

Company Location

United States

Company Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Categories and Features

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Content Management
Real Time Editing
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Call Center

Call Logging
Call Recording
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Real-time Chat
Reporting/Analytics

Popular Alternatives

Popular Alternatives