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What is LobbyStack?
LobbyStack is an open-source AI receptionist designed specifically for small businesses, streamlining the management of phone calls, SMS responses, appointment scheduling, cancellations, and rescheduling, while also taking messages and facilitating human representative transfers when required.
The platform allows business owners to manage everything from a centralized web dashboard, where they can customize the receptionist's functionalities, establish business hours, outline available services, handle phone numbers, and review the knowledge base along with call logs, transcripts, recordings, tasks, and customer interactions. By allowing integration of business-specific information, FAQs, guidelines, documents, and website content, the system can respond accurately to common inquiries.
LobbyStack is especially advantageous for local service-oriented and appointment-driven businesses such as clinics, salons, repair shops, consultants, agencies, and home service teams. Its versatility is enhanced by the option to be used as a hosted cloud solution or to be installed on local servers. Moreover, it positions itself as a strong alternative to competitors like Myaifrontdesk, Upfirst, Goodcall, and Phonely, delivering a well-rounded tool for efficient customer interaction management. Overall, LobbyStack not only improves operational efficiency but also enhances customer satisfaction by ensuring timely and accurate communication.
What is CallMinded?
CallMinded presents a cloud-based AI receptionist designed to meet the needs of small service-driven businesses that struggle with managing incoming calls when their staff are not available. This AI receptionist, known as Josie, employs predefined business information and specific protocols to interact effectively with callers, including crucial elements such as the company's offerings, hours of operation, service areas, greetings, and common inquiries. Josie adeptly collects caller details, determines the intent behind calls, and logs any requests for services or appointments, providing the team with a structured summary for follow-up. During the setup phase, businesses have the opportunity to customize their own guidelines and exclusions, as well as test the call forwarding feature using their current phone numbers. Notably, appointment requests are forwarded to staff for review rather than being automatically approved, allowing businesses to retain authority over their scheduling processes. This cutting-edge solution is particularly beneficial for a range of service providers, such as auto repair shops, home-service contractors, cleaning companies, and pet grooming services, all of which can take advantage of efficient call management and organized follow-up through a user-friendly web dashboard. By harnessing this innovative approach, businesses can significantly enhance their customer service quality while boosting overall operational effectiveness. Additionally, the integration of Josie into their communication strategy can lead to improved caller satisfaction and a more professional business image.
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Integrations Supported
API Availability
API Availability
Pricing Information
$30/month
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.
Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.
Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.
Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.
Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.
Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Version
Pricing Information
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Offered?
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Company Facts
Organization Name
LobbyStack
Date Founded
2025
Company Location
Canada
Company Website
lobbystack.com
Company Facts
Organization Name
9511-3148 Quebec inc.
Company Location
Canada
Company Website
callminded.com
Categories and Features
AI Receptionists
Not specified
Categories and Features
AI Receptionists
Not specified