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What is LogiNext Mile?

LogiNext Mile stands out as the premier software for optimizing route planning and package movement in the courier, parcel, and express (CEP) sectors, as well as in fast casual and quick service restaurants (QSRs) and transportation industries. Ensuring timely deliveries requires meticulous scheduling, including same-day service, while also automating the assignment of the most suitable delivery personnel to maintain efficiency across all operations. By devising rapid routes, obstacles such as traffic and bottlenecks can be circumvented effectively. Additionally, the capability for real-time tracking of packages enhances visibility and enables better management and responsiveness to the dynamics of delivery operations. This comprehensive approach ultimately streamlines logistics and improves customer satisfaction.

What is Descartes Localz?

The Descartes Customer Engagement Platform, previously called Descartes Localz, empowers businesses to transform their last-mile delivery and field service processes through a robust web-based interface that enables customers to track their orders and appointments in real time, interact with support teams via chat, and offer instant feedback. This innovative platform enhances personalized communication and provides self-service features for tracking orders, confirming, canceling, and rescheduling appointments, as well as managing click-and-collect operations through specialized applications designed for both customers and staff. With a worldwide network of partners and seamless integration with Descartes’ routing, dispatch, and mobile workforce solutions, the platform ensures data accuracy and boosts operational efficiency. Moreover, customizable dashboards showcase critical performance metrics, trends in customer feedback, and service anomalies, allowing teams to reduce missed appointments and optimize resource allocation effectively. In essence, this platform significantly elevates customer satisfaction while promoting greater efficiency throughout the entire delivery and service ecosystem. Furthermore, it provides businesses with the tools they need to adapt to changing market demands and enhance their overall service offerings.

Media

Media

Integrations Supported

AWS Backup
Alibaba Cloud
Blue Yonder Transportation Management
FieldEZ
Google App Engine
HERE
Magento
Microsoft Dynamics 365
Oracle APEX
Paytm
Salesforce
Shopify
Trimble Mobility
Twilio
WhatsApp
Zoho CRM

Integrations Supported

AWS Backup
Alibaba Cloud
Blue Yonder Transportation Management
FieldEZ
Google App Engine
HERE
Magento
Microsoft Dynamics 365
Oracle APEX
Paytm
Salesforce
Shopify
Trimble Mobility
Twilio
WhatsApp
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$49.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LogiNext

Date Founded

2013

Company Location

New York

Company Website

www.loginextsolutions.com

Company Facts

Organization Name

Descartes

Date Founded

1981

Company Location

Canada

Company Website

www.localz.com

Categories and Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

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