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What is Loop Communications?

Loop Communications specializes in delivering hosted business phone systems tailored for small to medium-sized enterprises across the United States and Canada. Our philosophy centers on the belief that outstanding customer support is the cornerstone of effective service delivery. Customers can enjoy the flexibility of no contract obligations. You can explore our testimonials to discover more about our feature-rich business phone systems. For just $17 per month, you can add additional phone lines, enabling our clients to save between 40-60% on their monthly expenses. Each extension is offered at the same rate of $17 per month, regardless of the total number of extensions or their geographical distribution. Whether you're making a high volume of calls or only using certain features sporadically, the pricing remains consistent. Unlike the industry standard of binding customers to three-year contracts, Loop is committed to fostering growth without tying clients to inadequate service through long-term agreements. Our mission is to simplify your communication needs by providing exceptional service, allowing you to focus on what truly matters for your business. As a result, we strive to create a stress-free experience for every customer.

What is Call Box?

Call Box provides a comprehensive solution for telephone communications that enhances interactions and reduces inefficiencies in call handling. Gone are the days of complicated and expensive hardware systems that hinder progress. With Call Box's flexible and reliable VoIP platform, you can easily implement necessary adjustments on the fly. Utilizing a unique combination of human insights and machine learning, you can pinpoint and address weaknesses within your phone operations. Additionally, it promotes a culture of accountability regarding phone usage through continuous feedback mechanisms that can shape the outcome of calls in real time. Call Box guarantees an exceptional experience for callers by offering customized call routing, specific time-based conditions, tailored auto attendants, personalized voicemail greetings, and much more. As calls come in, Call Box provides your agents with crucial information such as customer history, lead source information, and performance metrics. Furthermore, by examining previous interactions and forecasting agent success, Call Box effectively directs callers to the most suitable agent. This innovative strategy not only improves communication but also equips businesses with the essential tools to enhance their telephony strategies. By fostering a more connected communication environment, Call Box ultimately drives greater efficiency across all levels of your organization.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$17 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Loop Communications LLC

Date Founded

2009

Company Location

United States

Company Website

www.loopcommunications.com

Company Facts

Organization Name

Call Box

Date Founded

1988

Company Location

United States

Company Website

www.callbox.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

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